The question that came up over and over again during our SIEM research project: “How do I derive more value from my SIEM installation?” As we discussed throughout that report, plenty of data gets collected, but extracting actionable information remains a challenge. In part this is due to the “drinking from the fire-hose” effect, where the speed and volume of incoming data make it difficult to process effectively. Additionally, data needs to be pieced together with sufficient reference points from multiple event sources before analysis. But we found a major limiting factor was also the network-centric perspective on data collection and analysis. We were looking at traffic, rather than transactions. We were looking at packet density, not services. We were looking at IP addresses instead of user identity. We didn’t have context to draw conclusions.

We continue pushing our research agenda forward in the areas of application and user monitoring, as this has practical value in performing more advanced analysis. So we will dig into these topics and trends in our new series “Monitoring up the Stack: Reacting Faster to Emerging Attacks”.

Compliance and operations management are important drivers for investment in SIEM, Log Management, and other complimentary monitoring investments. SIEM has the capacity to provide continuous monitoring, but most are just not set up to provide timely threat response to application attacks. To support more advanced policies and controls, we need to peel back the veil of network-oriented analysis to look at applications and business transactions. In some cases, this just means a new way of looking at existing data. But that would be too easy, wouldn’t it? To monitor up the stack effectively we need to look at changes in architecture, policy management, data collection, and analysis.

Business process analytics and fraud detection require different policies, some additional data, and additional analysis techniques beyond what is commonly found in SIEM. If we want to make sense of business use of IT systems, we need to move up the stack, into the application layer. What’s different about monitoring at the application layer? Application awareness and context.

To highlight the differences in why network and security event monitoring are inherently limiting for some use cases, consider that devices and operating systems are outside business processes. In some cases they lack the information needed to perform analysis, but more commonly the policies and analysis engines are just not set up to detect fraud, spoofing, repudiation, and injection attacks. From the application perspective, network identity and user identity are extremely different. Analysis, performed in context of the application, provides contextual data unavailable from just network and device data. It also provides an understanding of transactions, which is much more useful and informative than pure events. Finally, the challenges of deploying a solution for real-time analysis of events are almost the opposite of those needed for efficient management and correlation. Evolving threats target data and application functions, and we need that perspective to understand and keep up with threats.

Ultimately we want to provide business analysis and operations management support when parsing event streams, which are the areas SIEM platforms struggle with. And for compliance we want to implement controls and verify both effectiveness and appropriateness. To accomplish these we must employ additional tactics for baselining behavior, advanced forms of data analysis, policy management and – perhaps most importantly – having a better understanding of user identity and authorization. Sure, for security and network forensics, SIEM does a good job of piecing together related events across a network. Both methods detect attacks, and both help with forensic analysis. But monitoring up the stack is far better for detecting misuse and more subtle forms of data theft. And depending upon how it’s deployed in your environment, it can block activity as well as report problems.

In our next post we’ll dig into the threats that drive monitoring, and how application monitoring is geared for certain attack vectors.

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