Cloud Data Security: Use (Rough Cut)
In our last post in this series, we covered the cloud implications of the Store phase of Data Security Cycle (our first post was on the Create phase). In this post we’ll move on to the Use phase. Please remember we are only covering technologies at a high level in this series – we will run a second series on detailed technical implementations of data security in the cloud a little later. Definition Use includes the controls that apply when the user is interacting with the data – either via a cloud-based application, or the endpoint accessing the cloud service (e.g., a client/cloud application, direct storage interaction, and so on). Although we primarily focus on cloud-specific controls, we also cover local data security controls that protect cloud data once it moves back into the enterprise. These are controls for the point of use – we will cover additional network based controls in the next phase. Users interact with cloud data in three ways: Web-based applications, such as most SaaS applications. Client applications, such as local backup tools that store data in the cloud. Direct/abstracted access, such as a local folder synchronized with cloud storage (e.g., Dropbox), or VPN access to a cloud-based server. Cloud data may also be accessed by other back-end servers and applications, but the usage model is essentially the same (web, dedicated application, direct access, or an abstracted service). Steps and Controls Control Structured/Application Unstructured Activity Monitoring and Enforcement Database Activity Monitoring Application Activity Monitoring Endpoint Activity Monitoring File Activity Monitoring Portable Device Control Endpoint DLP/CMP Cloud-Client Logs Rights Management Label Security Enterprise DRM Logical Controls Application Logic Row Level Security None Application Security see Application Security Domain section Activity Monitoring and Enforcement Activity Monitoring and Enforcement includes advanced techniques for capturing all data access and usage activity in real or near-real time, often with preventative capabilities to stop policy violations. Although activity monitoring controls may use log files, they typically include their own collection methods or agents for deeper activity details and more rapid monitoring. Activity monitoring tools also include policy-based alerting and blocking/enforcement that log management tools lack. None of the controls in this category are cloud specific, but we have attempted to show how they can be adapted to the cloud. These first controls integrate directly with the cloud infrastructure: Database Activity Monitoring (DAM): Monitoring all database activity, including all SQL activity. Can be performed through network sniffing of database traffic, agents installed on the server, or external monitoring, typically of transaction logs. Many tools combine monitoring techniques, and network-only monitoring is generally not recommended. DAM tools are managed externally to the database to provide separation of duties from database administrators (DBAs). All DBA activity can be monitored without interfering with their ability to perform job functions. Tools can alert on policy violations, and some tools can block certain activity. Current DAM tools are not cloud specific, and thus are only compatible with environments where the tool can either sniff all network database access (possible in some IaaS deployments, or if provided by the cloud service), or where a compatible monitoring agent can be installed in the database instance. Application Activity Monitoring: Similar to Database Activity Monitoring, but at the application level. As with DAM, tools can use network monitoring or local agents, and can alert and sometimes block on policy violations. Web Application Firewalls are commonly used for monitoring web application activity, but cloud deployment options are limited. Some SaaS or PaaS providers may offer real time activity monitoring, but log files or dashboards are more common. If you have direct access to your cloud-based logs, you can use a near real-time log analysis tool and build your own alerting policies. File Activity Monitoring: Monitoring access and use of files in enterprise storage. Although there are no cloud specific tools available, these tools may be deployable for cloud storage that uses (or presents an abstracted version of) standard file access protocols. Gives an enterprise the ability to audit all file access and generate reports (which may sometimes aid compliance reporting). Capable of independently monitoring even administrator access and can alert on policy violations. The next three tools are endpoint data security tools that are not cloud specific, but may still be useful in organizations that manage endpoints: Endpoint Activity Monitoring: Primarily a traditional data security tool, although it can be used to track user interactions with cloud services. Watching all user activity on a workstation or server. Includes monitoring of application activity; network activity; storage/file system activity; and system interactions such as cut and paste, mouse clicks, application launches, etc. Provides deeper monitoring than endpoint DLP/CMF tools that focus only on content that matches policies. Capable of blocking activities such as pasting content from a cloud storage repository into an instant message. Extremely useful for auditing administrator activity on servers, assuming you can install the agent. An example of cloud usage would be deploying activity monitoring agents on all endpoints in a customer call center that accesses a SaaS for user support. Portable Device Control: Another traditional data security tool with limited cloud applicability, used to restrict access of, or file transfers to, portable storage such as USB drives and DVD burners. For cloud security purposes, we only include tools that either track and enforce policies based on data originating from a cloud application or storage, or are capable of enforcing policies based on data labels provided by that cloud storage or application. Portable device control is also capable of allowing access but auditing file transfers and sending that information to a central management server. Some tools integrate with encryption to provide dynamic encryption of content passed to portable storage. Will eventually be integrated into endpoint DLP/CMF tools that can make more granular decisions based on the content, rather than blanket policies that apply to all data. Some DLP/CMF tools already include this capability. Endpoint DLP: Endpoint Data Loss Prevention/Content Monitoring and Filtering tools that monitor and restrict usage of data through content