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Incite 6/2/2010: Smuggler’s Blues

Given the craziness of my schedule, I don’t see a lot of movies in the theater anymore. Hard to justify the cost of a babysitter for a movie, when we can sit in the house and watch movies (thanks, Uncle Netflix!). But the Boss does take the kids to the movies because it’s a good activity, burns up a couple hours (especially in the purgatory period between the end of school and beginning of camp), and most of the entertainment is pretty good. Though it does give me some angst to see two credit card receipts from every outing. The first is the tickets, and that’s OK. The movie studios pay lots to produce these fantasies, so I’m willing to pay for the content. It’s the second transaction, from the snack bar, that makes me nuts. My snack bar tab is usually as much as the tickets. Each kid needs a drink, and some kind of candy and possibly popcorn. All super-sized, of course. And it’s not even the fact that we want to get super sizes of anything. That’s the only option. You can pay $4 for a monstrous soda, which they call small. Or $4.25 for something even bigger. If you can part with $4.50, then you get enough pop to keep a village thirst-free for a month. And don’t get me started on the popcorn. First of all, I know it’s nutritionally terrible. They may use different oil now, but in the portions they sell, you could again feed a village. But don’t think the movie theaters aren’t looking out for you. If you get the super-duper size, you get free refills of both popcorn and soda. Of course, you’d need to be the size of an elephant to knock down more than two gallons of soda and a feedbag of popcorn, but at least they are giving something back. So we’re been trying something a bit different, born of necessity. The Boss can’t eat the movie popcorn due to some food allergies, so she smuggles in her own popcorn. And usually a bottle of water. You know what? It works. It’s not like the 14 year old ticket attendant is going to give me a hard time. I know, it’s smuggling, but I don’t feel guilty at all. I’d be surprised if the monstrous soda cost the theater more than a quarter, but they charge $4. So I’m not going to feel bad about sneaking in a small bag Raisinettes or Goobers with a Diet Coke. I’ll chalk it up to a healthy lifestyle. Reasonable portions and lighter on my wallet. Sounds like a win-win to me. – Mike. Photo credits: “Movie Night Party” originally uploaded by Kid’s Birthday Parties Incite 4 U Follow the dollar, not the SLA – Great post by Justin James discussing the reality of service level agreements (SLAs). I know I’ve advised many clients to dig in and get preferential SLAs to ensure they get what they contract for, but ultimately it may be cheaper for the service provider to violate the SLA (and pay the fine) than it is to meet the agreement. I remember telling the stories of HIPAA compliance, and the reality that some health care organizations faced millions of dollars of investment to get compliant. But the fines were five figures. Guess what they chose to do. Yes, Bob, the answer was roll the dice. Same goes for SLAs, so there are a couple lessons here. 1) Try to get teeth in your SLA. The service provider will follow the money, so if the fine costs them more, they’ll do the right thing. 2) Have a Plan B. Contingencies and containment plans are critical, and this is just another reason why. When considering services, you cannot make the assumption that the service provider will be acting in your best interest. Unless your best interest is aligned with their best interest. Which is the reality of ‘cloud’. – MR It just doesn’t matter – I’m always pretty skeptical of poorly sourced articles on the Internet, which is why the Financial Times report of Google ditching Microsoft Windows should be taken with a grain of salt. While I am sometimes critical of Google, I can’t imagine they would really be this stupid. First of all, at least some of the attacks they suffered from China were against old versions of Windows – as in Internet Explorer 6, which even isolated troops of Antarctic chimpanzees know not to touch. Then, unless you are running some of the more-obscure ultra-secure Unix variants, no version of OS X or Linux can stand up to a targeted attacker with the resources of a nation state. Now, if they want some diversity, that’s a different story, but the latest versions of Windows are far more hardened than most of the alternatives – even my little Cupertino-based favorite.– RM Hack yourself, even if it’s unpopular… – I’ve been talking about security assurance for years. Basically this is trying to break your own defenses and seeing where the exposures are, by any means necessary. That means using live exploits (with care) and/or leveraging social engineering tactics. But when I read stories like this one from Steve Stasiukonis where there are leaks, and the tests are compromised, or the employees actually initiate legal action against the company and pen tester, I can only shake my head. Just to reiterate” the bad guys don’t send message to the chairman saying “I IZ IN YER FILEZ, READIN YER STUFFS!” They don’t worry about whether their tactics are “illegal human experiments,” they just rob you blind and pwn your systems. Yes, it may take some political fandango to get the right folks on board with the tests, but the alternative is to clean up the mess later. – MR Walk the walk – A while back we were talking about getting started in security over at The Network Security Podcast, and one bit of consensus was that you should try

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Thoughts on Privacy and Security

I was catching up on my reading today, and this post by Richard Bejtlich reminded me of the tension we sometimes see between security and privacy. Richard represents the perspective of a Fortune 5 security operator who is tasked with securing customer information and intellectual property, while facing a myriad of international privacy laws – some of which force us to reduce security for the sake of privacy (read the comments). I’ve always thought of privacy from a slightly different perspective. Privacy traditionally falls into two categories: The right to be left alone (just ask any teenage boy in the bathroom). The right to control what people know about you. According to the dictionary on my Mac, privacy is: the state or condition of being free from being observed or disturbed by other people : she returned to the privacy of her own home. My understanding is that it is only fairly recently that we’ve added personal information into the mix. We are also in the midst of a massive upheaval of social norms enabled by technology and the distribution and collection of information that changes the scope of “free from being observed.” Thus, in the information age, privacy is now becoming as much about controlling information about us as it is about physical privacy. Now let’s mix in security, which I consider a mechanism to enforce privacy – at least in this context. If we think about our interactions with everyone from businesses and governments to other individuals, privacy consists of three components: Intent: What I intend to do with the information you give me, whether it is the contents of a personal conversation or a business transaction. Communication: What I tell you I intend to do with said information. Capability: My ability to maintain and enforce the social (or written) contract defined by my intent and communications. Thus I see security as a mechanism of capability. The role of “security” is to maintain whatever degree of protection around personal information the organization intends and communicates through their privacy policy – which might be the best or worst in the world, but the role of security is to best enforce that policy, whatever it is. Companies tend to get into trouble either when they fail to meet their stated policies (due to business or technical/security reasons), or when their intent is incompatible with their legal requirements. This is how I define privacy on the collection side – but it has nothing to do with protecting or managing your own information, nor does it address the larger societal issues such as changing ownership of information, changing social mores, changes in personal comfort over time, or collection of information in non-contracted situations (e.g., public movement). The real question then emerges: is privacy even possible? As Adam Shostack noted, our perceptions of privacy change over time. What I deem acceptable to share today will change tomorrow. But once information is shared, it is nearly impossible to retract. Privacy decisions are permanent, no matter how we may feel about them later. There is no perfect security, but once private information becomes public, it is public forever. Isolated data will be aggregated and correlated. It used to require herculean efforts to research and collect public records on an individual. Now they are for sale. Cheap. Online. To anyone. We share information with everyone, from online retailers, to social networking sites, to the blogs we read. There is no way all of these disparate organizations can effectively protect all our information, even if we wanted them to. Privacy decisions and failures are sticky. I believe we are in the midst of a vast change in our how society values and defines privacy – one that will evolve over years. This doesn’t mean there’s no such thing as privacy, but does mean that today we do lack consistent mechanisms to control what others know about us. Without perfect security there cannot be complete privacy, and there is no such thing as perfect security. Privacy isn’t dead, but it is most definitely changing in ways we cannot fully predict. My personal strategy is to compartmentalize and use a diverse set of tools and services, limiting how much any single one collects on me. It’s probably little more than privacy theater, but it helps me get through the day as I stroll toward an uncertain future. Share:

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Understanding and Selecting a SIEM/LM: Correlation and Alerting

Continuing our discussion of core SIEM and Log Management technology, we now move into event correlation. This capability was the holy grail that drove most investment in early SIEM products, and probably the security technology creating the most consistent disappointment amongst its users. But ultimately the ability to make sense of the wide variety of data streams, and use them to figure out what is under attack or compromised, is essential to any security practice. This means that despite the disappointments, there will continue to be plenty of interest in correlation moving forward. Correlation Defining correlation is akin to kicking a hornet’s nest. It immediately triggers agitated debates because there are several published definitions and every expert has their favorite. As usual, we need to revisit the definitions and level-set, not to create controversy (though that tends to happen), but to make things easy to understand. As we search for a pragmatic definition, we need to simplify concepts to make subjects understandable to a wider audience at the expense of precision. We understand our community is not a bunch of shrinking violets, so we welcome your comments and suggestions to make our research more relevant. Let’s get back to the end-user problem driving SIEM and log management. Ultimately the goal of this technology is to interpret security-related data to improve security, increase efficiency, and/or document security controls. If a single file contained all the information required for security analysis, we would not bother with the collection and association of events from multiple sources. The truth is that each log or event contains a piece of information, which forms part of the puzzle, but lacks context necessary to analyze the big picture. In order to make meaningful decisions about what is going on with our applications and within our network, we need to combine events from different sources. Which events we want, and what pieces of data from those events we need, vary based on the problem we are trying to solve. So what is correlation? Correlation is the act of linking multiple events together to detect strange behavior. It is the association of different but related events to provide broader context than a single event can provide. Keep in mind that we are using a broad definition of ‘event’ because as the breadth of analysis increases, data may expand beyond traditional events. Seems pretty simple, eh? Let’s look at an example of how correlation can help achieve one of our key use cases: increasing the efficiency of the security team. In this case an analyst gets events from multiple locations and device types (and/or applications), and is expected to figure out whether there is an issue. The attacker might first scan the perimeter and then target an externally facing web server with a series of known exploits. Upon successfully compromising the web server, the attacker sets up a new user account and start scanning internally to find more exploitable hosts. The data is available to catch this attack, but not in a single place. The firewalls see the initial scans. The IDS/IPS sees the series of exploits. And the user directory sees the new account on the compromised server. The objective of correlation is to see all these events come through and recognize that the server has been compromised and needs immediate attention. Easy in concept, very hard in practice. Historically, the ability to do near real time analysis and event correlation was one of the ways SIEM differed from log management, although the lines continue to blur. Most of the steps we have discussed so far (collecting data, then aggregating and normalizing it) help isolate the attributes that link events together to make correlation possible. Once data is in manageable form we apply rules to detect attacks and misuse. These rules are comprised of the granular criteria (e.g., specific router, user account, time, etc.), and determine if a series of events reaches a threshold requiring corrective action. But the devil is in the details. The technology implements correlation as a linear series of events. Each comparison may be a simple case of “if X=Y, then” do something else, but we may need to string several of these comparisons together. Second, note that correlation is built on rules for known attack patterns. This means we need some idea of what we are looking for to create the correlation rules. We have to understand attack patterns or elements of a compliance requirement in order to determine which device and event types should be linked. Third, we have to factor in the time factor, because events do not happen simultaneously, so there is a window of time within which events are likely to be related. Finally the effectiveness of correlation also depends on the quality of data collection, normalization, and tagging or indexing of information to feed the correlation rules. Development of rules takes time and understanding, as well as ongoing maintenance and tuning. Sure, your vendor will provide out-of-the-box policies to help get you started, but expect to invest significant time into tweaking existing rules for your environment, and writing new policies for security and compliance to keep pace with the very dynamic security environment. Further complicating matters: more rules and more potentially-linked events to consider increase computational load exponentially. There is a careful balancing act to be performed between the number of policies to implement, the accuracy of the results, and the throughput of the system. These topics may not immediately seem orthogonal, but generic rules detect more threats at a cost of more false positives. The more specific the rule, and the more precisely tailored to find specific threats, the less it will find new problems. This is the difficulty in getting correlation working effectively in most environments. As described in the Network Security Fundamentals series, it’s important to define clear goals for any correlation effort and stay focused on them. Trying to boil the ocean always yields disappointing results. Alerting Once events are correlated, analysis performed, and weirdness

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