Understanding DLP Solutions, “DLP Light”, and DLP Features
I’m nearly done with a major revision to the very first whitepaper I published here at Securosis: Understanding and Selecting a Data Loss Prevention Solution, and one of the big additions is an expanded section talking about DLP integration and “DLP Light” solutions. Here is my draft of that content, and I wonder if I’m missing anything major: DLP Features and Integration with Other Security Products Up until now we have mostly focused on describing aspects of dedicated DLP solutions, but we also see increasing interest in DLP Light tools for four main use cases: Organizations who turn on the DLP feature of an existing security product, like an endpoint suite or IPS, to generally assess their data security issues. Users typically turn on a few general rules and use the results more to scope out their issues than to actively enforce policies. Organizations which only need basic protection on one or a few channels for limited data types, and want to bundle the DLP with existing tools if possible – often to save on costs. The most common examples are email filtering, endpoint storage monitoring, or content-based USB alerting/blocking for credit card numbers or customer PII. Organizations which want to dip their toes into DLP with plans for later expansion. They will usually turn on the DLP features of an existing security tool that is also integrated with a larger DLP solution. These are often provided by larger vendors which have acquired a DLP solution and integrated certain features into their existing product line. To address a very specific, and very narrow, compliance deficiency that a DLP Light feature can resolve. There are other examples, but these are the four cases we encounter most often. DLP Light tends to work best when protection scope and content analysis requirements are limited, and cost is a major concern. There is enough market diversity now that full DLP solutions available even for cost-conscious smaller organizations, so we suggest that if more-complete data protection is your goal, you take a look at the DLP solutions for small and mid-size organizations rather than assuming DLP Light is your only option. Although there are a myriad of options out there, we do see some consistencies between the various DLP Light offerings, as well as full-DLP integration with other existing tools. The next few paragraphs highlight the most common options in terms of features and architectures, including the places where full DLP solutions can integrate with existing infrastructure: Content Analysis and Workflow Most DLP Light tools start with some form of rules/pattern matching – usually regular expressions, often with some additional contextual analysis. This base feature covers everything from keywords to credit card numbers. Because most customers don’t want to build their own custom rules, the tools come with pre-built policies. The most common is to find credit card data for PCI compliance, since that drives a large portion of the market. We next tend to see PII detection, followed by healthcare/HIPAA data discovery; all of which are designed to meet clear compliance needs. The longer the tool/feature has been on the market, the more categories it tends to support, but few DLP light tools or features support the more advanced content analysis techniques we’ve described in this paper. This usually results in more false positives than a dedicated solution, but for some of these data types , like credit card numbers, even a false positive is something you usually want to take a look at. DLP Light tools or features also tend to be more limited in terms of workflow. They rarely provide dedicated workflow for DLP, and policy alerts are integrated into whatever existing console and workflow the tool uses for its primary function. This might not be an issue, but it’s definitely important to consider before making a final decision, as these constraints might impact your existing workflow and procedures for the given tool. Network Features and Integration DLP features are increasingly integrated into existing network security tools, especially email security gateways. The most common examples are: Email Security Gateways: These were the first non-DLP tools to include content analysis, and tend to offer the most policy/category coverage. Many of you already deploy some level of content-based email filtering. Email gateways are also one of the top integration points with full DLP solutions: all the policies and workflow are managed on the DLP side, but analysis and enforcement are integrated with the gateway directly rather than requiring a separate mail hop. Web Security Gateways: Some web gateways now directly enforce DLP policies on the content they proxy, such as preventing files with credit card numbers from being uploaded to webmail or social networking services. Web proxies are the second most common integration point for DLP solutions because, as we described in the Technical Architecture section [see the full paper, when released], they proxy web and FTP traffic and make a perfect filtering and enforcement point. These are also the tools you will use to reverse proxy SSL connections to monitor those encrypted communications, since that’s a critical capability these tools require to block inbound malicious content. Web gateways also provide valuable context, with some able to categorize URLs and web services to support policies that account for the web destination, not just the content and port/protocol. Unified Threat Management: UTMs provide broad network security coverage, including at least firewall and IPS capabilities, but usually also web filtering, an email security gateway, remote access, and web content filtering (antivirus). These are a natural location to add network DLP coverage. We don’t yet see many integrated with full DLP solutions, and they tend to build their own analysis capabilities (primarily for integration and performance reasons). Intrusion Detection and Prevention Systems: IDS/IPS tools already perform content inspection, and thus make a natural fit for additional DLP analysis. This is usually basic analysis integrated into existing policy sets, rather than a new, full content analysis engine. They are rarely integrated with a full DLP solution, although we do expect to see this