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How Regular Folks See Online Safety, and What It Says about Us

I remember very clearly the day I vowed to stop watching local news. I was sitting at home cooking dinner or something, when a teaser report of a toddler who died after being left in a car in the heat aired during that “what we’re covering tonight” opening to the show. It wasn’t enough to report the tragedy – the reporter (a designation she surely didn’t deserve) seemed compelled to illustrate the story by locking a big thermometer in the car, to be pulled out during the actual segment. Frankly, I wanted to vomit. I have responded to more than a few calls involving injured or dead children, and I was disgusted by the sensationalism and desperate bid for ratings. With rare exceptions, I haven’t watched local news since then; I can barely handle cable news (CNN being the worst – I like to say Fox is right, MSNBC left, and CNN stupid). But this is how a large percentage of the population learns what’s going on outside their homes and work, so ‘news’ shows frame their views. Local news may be crap, but it’s also a reflection of the fears of society. Strangers stealing children, drug assassins lurking around every corner, and the occasional cancer-causing glass of water. So I wasn’t surprised to get this email from a family member (who found it amusing): Maybe you have seen this, but thought I would send it on anyway. SCARY.. This is a MUST SEE/ READ. If you have children or grandchildren you NEED to watch this. I had no idea this could happen from taking pictures on the blackberry or cell phone. It’s scary. http://www.youtube.com/watch?v=N2vARzvWxwY Crack open a cold beer and enjoy the show… it’s an amusing report on how frightening geotagged photos posted online are. I am not dismissing the issue. If you are, for example, being stalked or dealing with an abusive spouse, spewing your location all over the Internet might not be so smart. But come on people, it just ain’t hard to figure out where someone lives. And if you’re a stalking victim, you need better sources for guidance on protecting yourself than stumbling on a TV special report or the latest chain mail. But there are two reasons I decided to write this up (aside from the lulz). First, it’s an excellent example of framing. Despite the fact that there is probably not a single case of a stranger kidnapping due to geotagging, that was the focus of this report. Protecting your children is a deep-seated instinct, which is why so much marketing (including local news, which is nothing but marketing by dumb people) leverages it. Crime against children has never been less common, but plenty of parents won’t let their kids walk to school “because the world is different” than when they grew up. Guess what: we are all subject to the exact same phenomenon in IT security. Email is probably one of the least important data loss channels, but it’s the first place people install DLP. Not a single case of fraud has ever been correlated with a lost or stolen backup tape, but many organizations spend multiples more on those tapes than on protecting web applications. Second, when we are dealing with non-security people, we need to remember that they always prioritize security based on their own needs and frame of reference. Policies and boring education about them never make someone care about what you care about as a security pro. This is why most awareness training fails. To us this report is a joke. To the chain of people who passed it on, it’s the kind of thing that freaks them out. They aren’t stupid (unless they watch Nancy Grace) – they just have a different frame of reference. Share:

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Tokenization Guidance: Audit Advice

In this portion of our Tokenization Guidance series I want to offer some advice to auditors. I am addressing both internal auditors going through one of the self assessment questionnaires, as well as external auditors validating adherence to PCI requirements. For the most part auditors follow PCI DSS for the systems that process credit card information, just as they always have. But I will discuss how tokenization alters the environment, and how to adjust the investigation process in the select areas where tokenization systems supplants PAN processing. At the end of this paper, I will go section by section through the PCI DSS specification and talk about specifics, but here I just want to provide an overview. So what does the auditor need to know? How does it change discovery processes? We have already set the ground rules: anywhere PAN data is stored, applications that make tokenization or de-tokenization requests, and all on-premise token servers require thorough analysis. For those systems, here is what to focus on: Interfaces & APIs: At the integration points (APIs and web interfaces) for tokenization and de-tokenization, you need to review security and patch management – regardless of whether the server is in-house or hosted by a third party. The token server vendor should provide the details of which libraries are installed, and how the systems integrate with authentication services. But not every vendor is great with documentation, so ask for this data if they failed to provide it. And merchants need to document all applications that communicate with the token server. This encompasses all communication, including token-for-PAN transactions, de-tokenization requests, and administrative functions. Tokens: You need to know what kind of tokens are in use – each type carries different risks. Token Storage Locations: You need to be aware of where tokens are stored, and merchants need to designate at least one storage location as the ‘master’ record repository to validate token authenticity. In an on-premise solution this is the token server; but for third-party solutions, the vendor needs to keep accurate records within their environment for dispute resolution. This system needs to comply fully with PCI DSS to ensure tokens are not tampered with or swapped. PAN Migration: When a tokenization service or server is deployed for the first time, the existing PAN data must be removed from where it is stored, and replaced with tokens. This can be a difficult process for the merchant and may not be 100% successful! You need to know what the PAN-to-token migration process was like, and review the audit logs to see if there were issues during the replacement process. If you have the capability to distinguish between tokens and real PAN data, audit some of the tokens as a sanity check. If the merchant hired a third party firm – or the vendor – then the service provider supplies the migration report. Authentication: This is key: any attacker will likely target the authentication service, the critical gateway for de-tokenization requests. As with the ‘Interfaces’ point above: pay careful attention to separation of duties, least privilege principle, and limiting the number of applications that can request de-tokenization. Audit Data: Make sure that the token server, as well as any API or application that performs tokenization/de-tokenization, complies with PCI section Requirement 10. This is covered under PCI DSS, but these log files become a central part of your daily review, so this is worth repeating here. Deployment & Architecture: If the token server is in-house or managed on-site you will need to review the deployment and system architecture. You need to understand what happens in the environment if the token server goes down, and how token data is synchronized being multi-site installations. Weaknesses in the communications, synchronization, and recovery processes are all areas of concern; so the merchant and/or vendors must document these facilities and the auditor needs to review. Token Server Key Management: If the token server is in-house or managed on site, you will need to review key management facilities, because every token server encrypts PAN data. Some solutions offer embedded key management while others use external services, but you need to ensure this meets PCI DSS requirements. For non-tokenization usage, and systems that store tokens but do not communicate with the token server, auditors need to conduct basic checks to ensure the business logic does not allow tokens to be used as currency. Tokens should not be used to initiate financial transactions! Make certain that tokens are merely placeholders or surrogates, and don’t work act as credit card numbers internally. Review select business processes to verify that tokens don’t initiate a business process or act as currency themselves. Repayment scenarios, chargebacks, and other monetary adjustments are good places to check. The token should be a transactional reference – not currency or a credit proxy. These uses lead to fraud; and in the event of a compromised system, might be used to initiate fraudulent payments without credit card numbers. The depth of these checks varies – merchants filling out self-assessment questionnaires tend to be more liberal in interpreting of the standard than top-tier merchants and the have external auditors combing through their systems. But these audit points are the focus for either group. In the next post, I will provide tables which go point by point through the PCI requirements, noting how tokenization alters PCI DSS checks and scope. Share:

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Conspiracy Theories, Tin Foil Hats, and Security Research

It seems far too much of security research has become like Mel Gibson in “Conspiracy Theory.” Unbalanced, mostly crazy, but not necessarily wrong. But we created this situation, so we have to deal with it. I’m reacting to the media cycle around the Duqu virus, or Son of Stuxnet, identified by F-Secure (among others). You see, no one is interested in product news anymore. No one cares about the incremental features of a vendor widget. They don’t care about success stories. The masses want to hear about attacks. Juicy attacks that take down nuclear reactors. Or steal zillions of dollars. Or result in nudie pictures of celebrities stolen from their computers or cell phones. That’s news today, and that’s why vendor research teams focus on giving the media news, rather than useful information. It started with F-Secure claiming that Duqu was written by someone with access to the Stuxnet source code. Duqu performs reconnaissance rather than screwing with centrifuges, but their message was that this is a highly sophisticated attack, created by folks with Stuxnet-like capabilities. The tech media went bonkers. F-Secure got lots of press, and the rest of the security vendors jumped on – trying to credit, discredit, expand, or contract F-Secure’s findings – anything that would get some press attention. Everyone wanted their moment in the sun, and Duqu brought light to the darkness. But here’s the thing. Everyone saying Duqu and Stuxnet were related in some way might have been wrong. The folks at SecureWorks released research a week later, making contrary claims and disputing any relation beyond some coarse similarities in how the attacks inject code (using a kernel driver) and obscure themselves (encryption and signing using compromised certificates). The media went bonkers again. Nothing like a spat between researchers to drive web traffic to the media. So who is right? That is actually the wrong question. It really doesn’t matter who is right. Maybe Duqu was done by the Stuxnet guys. Maybe it wasn’t. Ultimately, though, to everyone aside from page-whoring beat reporters who benefit from another media cycle, who’s right and who’s wrong about Duqu’s parentage aren’t relevant. The only thing that matters is that you, as a security professional, understand the attack; and have controls in place to protect against it. Or perhaps not – analyzing the attack and accepting its risk is another legitimate choice. This is how the process is supposed to work. A new threat comes to light, and the folks involved early in the cycle draw conclusions about the threat. Over time other researchers do more work and either refute or confirm the original claims. The only thing different now is that much of this happens in public, with the media showing how the sausage is made. And it’s not always pretty. But success in security is about prioritizing effectively, which means shutting out the daily noise of media cycles and security research. Not that most security professionals do anything but fight fires all day anyway. Which means they probably don’t read our drivel either… Photo credit: “Tin Foil Hat” originally uploaded by James Provost Share:

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