Securosis

Research

FireStarter: Looking the other way

Over the past few weeks we have been inundated by the 24/7 media cycle, endlessly fascinated bythe alleged child abuse by a Penn State football coach. I couldn’t bring myself to read the grand jury findings, as I have a young son and the idea of anyone doing that to The Boy makes my blood boil. Regarding the perpetrator, I’m with Jay Glazer. But we Americans do take that innocent until proven guilty thing pretty seriously, so we need to let the legal system play it out. But the other villains in this story are the Penn State administrators, who evidently looked the other way when presented with enough evidence to demand action. Two of them have been criminally charged, and the president of the university and coaching legend Joe Paterno have been forced out. Of course, we really have no way to know exactly what they knew, but the public sentiment is right: the victims deserved a full and immediate law enforcement investigation. That’s pretty cut and dried. But what when it isn’t so cut and dried? We security folks are privy to lots of stuff. Sometimes inadvertently, sometimes not so inadvertently, we get to see information that indicates impropriety. Maybe it’s a situation of financial shenanigans. Like Enron or any of the other folks cooking the books during the stock market bubbles. Perhaps it’s adultery by someone you know. Maybe it’s organized crime or drug dealing in your neighborhood. Wrong is wrong. All three of those examples are wrong, but they also have different risk profiles for coming forward. Many of the folks complicit in the Enron scandal didn’t say anything because they were worried for their jobs – their livelihoods. But still, when you look at it, the right thing to do is to come forward. Is an organization which clearly disregards financial reporting, and systematically cooks the books, a place you would want to work? On the plus side, if you do blow the whistle, you could receive a windfall. Not that you’d use that as motivation, but as Dad told me when I entered the workforce, “No job is worth compromising your integrity.” He’s right. I love the saying: “A friend helps you move, a real friend helps you move a body.” But is that the case? In our adulterer scenario, do you enable the behavior because of your code of guy (or gal) ethics? Considering the emotional fallout and other ramifications of calling someone out on that, do you just let things go? That’s a decision only you can make, but what’s right is not always easy. And what about the local drug dealer? That one is tough because there is a real risk of retribution. These bad guys don’t value your life nearly so much as you do, and you can’t negotiate with them (Anonymous tried – ask them how that worked out). They leave people they don’t like hanging by their own intestines under bridges. And then they hunt down the families of their enemies. Do you put yourself in the way of clear physical harm? Ah, the decision is less clear now, isn’t it? Of course bullies and other folks rely on the threat of cement overshoes as the only tool to maintain their position. But what’s the best decision, given your need to protect your family? So what do you do? Do you speak up or do you shut up? There really are no universal right or wrong answers here, but a set of imperfect choices – all of which can end poorly. Let us know what you think in the comments. Photo credit: See No Evil originally uploaded by tim ellis Share:

Share:
Read Post
dinosaur-sidebar

Totally Transparent Research is the embodiment of how we work at Securosis. It’s our core operating philosophy, our research policy, and a specific process. We initially developed it to help maintain objectivity while producing licensed research, but its benefits extend to all aspects of our business.

Going beyond Open Source Research, and a far cry from the traditional syndicated research model, we think it’s the best way to produce independent, objective, quality research.

Here’s how it works:

  • Content is developed ‘live’ on the blog. Primary research is generally released in pieces, as a series of posts, so we can digest and integrate feedback, making the end results much stronger than traditional “ivory tower” research.
  • Comments are enabled for posts. All comments are kept except for spam, personal insults of a clearly inflammatory nature, and completely off-topic content that distracts from the discussion. We welcome comments critical of the work, even if somewhat insulting to the authors. Really.
  • Anyone can comment, and no registration is required. Vendors or consultants with a relevant product or offering must properly identify themselves. While their comments won’t be deleted, the writer/moderator will “call out”, identify, and possibly ridicule vendors who fail to do so.
  • Vendors considering licensing the content are welcome to provide feedback, but it must be posted in the comments - just like everyone else. There is no back channel influence on the research findings or posts.
    Analysts must reply to comments and defend the research position, or agree to modify the content.
  • At the end of the post series, the analyst compiles the posts into a paper, presentation, or other delivery vehicle. Public comments/input factors into the research, where appropriate.
  • If the research is distributed as a paper, significant commenters/contributors are acknowledged in the opening of the report. If they did not post their real names, handles used for comments are listed. Commenters do not retain any rights to the report, but their contributions will be recognized.
  • All primary research will be released under a Creative Commons license. The current license is Non-Commercial, Attribution. The analyst, at their discretion, may add a Derivative Works or Share Alike condition.
  • Securosis primary research does not discuss specific vendors or specific products/offerings, unless used to provide context, contrast or to make a point (which is very very rare).
    Although quotes from published primary research (and published primary research only) may be used in press releases, said quotes may never mention a specific vendor, even if the vendor is mentioned in the source report. Securosis must approve any quote to appear in any vendor marketing collateral.
  • Final primary research will be posted on the blog with open comments.
  • Research will be updated periodically to reflect market realities, based on the discretion of the primary analyst. Updated research will be dated and given a version number.
    For research that cannot be developed using this model, such as complex principles or models that are unsuited for a series of blog posts, the content will be chunked up and posted at or before release of the paper to solicit public feedback, and provide an open venue for comments and criticisms.
  • In rare cases Securosis may write papers outside of the primary research agenda, but only if the end result can be non-biased and valuable to the user community to supplement industry-wide efforts or advances. A “Radically Transparent Research” process will be followed in developing these papers, where absolutely all materials are public at all stages of development, including communications (email, call notes).
    Only the free primary research released on our site can be licensed. We will not accept licensing fees on research we charge users to access.
  • All licensed research will be clearly labeled with the licensees. No licensed research will be released without indicating the sources of licensing fees. Again, there will be no back channel influence. We’re open and transparent about our revenue sources.

In essence, we develop all of our research out in the open, and not only seek public comments, but keep those comments indefinitely as a record of the research creation process. If you believe we are biased or not doing our homework, you can call us out on it and it will be there in the record. Our philosophy involves cracking open the research process, and using our readers to eliminate bias and enhance the quality of the work.

On the back end, here’s how we handle this approach with licensees:

  • Licensees may propose paper topics. The topic may be accepted if it is consistent with the Securosis research agenda and goals, but only if it can be covered without bias and will be valuable to the end user community.
  • Analysts produce research according to their own research agendas, and may offer licensing under the same objectivity requirements.
  • The potential licensee will be provided an outline of our research positions and the potential research product so they can determine if it is likely to meet their objectives.
  • Once the licensee agrees, development of the primary research content begins, following the Totally Transparent Research process as outlined above. At this point, there is no money exchanged.
  • Upon completion of the paper, the licensee will receive a release candidate to determine whether the final result still meets their needs.
  • If the content does not meet their needs, the licensee is not required to pay, and the research will be released without licensing or with alternate licensees.
  • Licensees may host and reuse the content for the length of the license (typically one year). This includes placing the content behind a registration process, posting on white paper networks, or translation into other languages. The research will always be hosted at Securosis for free without registration.

Here is the language we currently place in our research project agreements:

Content will be created independently of LICENSEE with no obligations for payment. Once content is complete, LICENSEE will have a 3 day review period to determine if the content meets corporate objectives. If the content is unsuitable, LICENSEE will not be obligated for any payment and Securosis is free to distribute the whitepaper without branding or with alternate licensees, and will not complete any associated webcasts for the declining LICENSEE. Content licensing, webcasts and payment are contingent on the content being acceptable to LICENSEE. This maintains objectivity while limiting the risk to LICENSEE. Securosis maintains all rights to the content and to include Securosis branding in addition to any licensee branding.

Even this process itself is open to criticism. If you have questions or comments, you can email us or comment on the blog.