Incite 11/14/2012: 24 Hours

Sometimes things don’t go your way. Maybe it’s a promotion you don’t get. Or a deal you don’t close. Or a part in the Nutcracker that goes to someone else. Whatever the situation, of course you’re disappointed. One of the Buddhist sayings I really appreciate is “suffering results from not getting what you want. Or from getting what you don’t want.” Substitute disappointment for suffering, and there you are. We have all been there. The real question is what you do next. You have a choice. You can be pissy for days. You can hold onto your disappointment and make everyone else around you miserable. These people just can’t recover when something bad happens. They go into a funk for days, sometimes weeks. They fall and can’t seem to get up. They suck all the energy from a room, like a black hole. Even if you were in a good mood, these folks will put you in a bad mood. We all know folks like that. Or you can let it go. I know, that’s a lot easier said than done. I try my best to process disappointment and move on within 24 hours. It’s something I picked up from the Falcons’ coach, Mike Smith. When they lose a game, they watch the tape, identify the issues to correct, and rue missed opportunity within 24 hours. Then they move on to the next opponent. I’m sure most teams think that way, and it makes sense. But there are some folks who don’t seem to feel anything at all. They are made of Telfon and just let things totally roll off, without any emotion or reaction. I understand the need to have a short memory and to not get too high or too low. The extremes are hard to deal with over long periods of time. But to just flatline at all times seems joyless. There must be some middle ground. I used to live at the extremes. I got cranky and grumpy and basically be that guy in a funk for an extended period. I snapped at the Boss and kids. I checked my BlackBerry before bed to learn the latest thing I screwed up, just to make sure I felt bad about myself as I nodded off. That’s when I decided that I really shouldn’t work for other people any more – especially not in marketing. Of course I have a short-term memory issue, and I violated that rule once more before finally exorcising those demons once and for all. But even in my idyllic situation at Securosis (well, most of the time) things don’t always go according to plan. But often they do – sometimes even better than planned. The good news is that I have gotten much better about rolling with it. I want to feel something, but not too much. I want to enjoy the little victories and move on from the periodic defeats. By allowing myself a fixed amount of time (24 hours) to process, I ensure I don’t go into the rat hole or take myself too seriously. And then I move on to the next thing. I can only speak for myself, but being able to persevere through the lows, then getting back up and moving forward, allows me to appreciate all the great stuff in my life. And there is plenty of it. –Mike Photo credits: 24 Hours Clock originally uploaded by httsan Heavy Research We are back at work on a variety of blog series, so here is a list of the research currently underway. Remember you can get our Heavy Feed via RSS, where you can get all our content in its unabridged glory. And you can get all our research papers too. Building an Early Warning System Internal Data Collection and Baselining The Early Warning Process Introduction Implementing and Managing Patch and Configuration Management Configuration Management Operations Patch Management Operations New Papers Defending Against Denial of Service Attacks Securing Big Data: Security Recommendations for Hadoop and NoSQL Environments Pragmatic WAF Management: Giving Web Apps a Fighting Chance Incite 4 U Who sues the watchmen? Whenever you read about lawsuits, you need to take them with a grain of salt – especially here in the US. The courts are often used more as a negotiating tool to address wrongs, and frivolity should never be a surprise in a nation (world, actually) that actually thinks a relationship between two extremely wealthy children is newsworthy. That said, this lawsuit against Trustwave and others in South Carolina is one to watch closely. From the article it’s hard to tell whether the suit attacks the relationship between the company and lawmakers, or is more focused on negligence. Negligence in an area like security is very hard to prove, but anything can happen when the call goes to the jury. I can’t think of a case where a managed security provider was held liable for a breach, and both the nature and outcome of this case could have implications down the road. (As much as I like to pick on folks, I have no idea what occurred in this breach, and this could just be trolling for dollars or political gain). – RM What does sharing have to do with it? Congrats to our buddy Wade Baker, who was named one of Information Security’s 2012 Security 7 winners. Each winner gets to write a little ditty about something important to them, and Wade puts forth a well-reasoned pitch for more math and sharing in the practice of information security. Those aren’t foreign topics for folks familiar with our work, and we think Wade and his team at Verizon Business have done great work with the VERIS framework and the annual DBIR report. He sums up the challenges pretty effectively: “The problem with data sharing, however, is that it does not happen automatically. You hear a lot more people talking about it than actually doing it. Thus, while we may have the right prescription, it doesn’t

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