Adrian and Gunnar here: After spending a few weeks getting updates from Identity and Access Management (IAM) service vendors – as well as a couple weeks for winter break – we have gathered the research we need to delve into the meat of our series on Understanding and Selecting Identity Management for Cloud Services. Our introductory post outlined the topics we will cover. This series is intended as a market overview, taking a broad look at issues you need to consider when evaluating cloud-based identity support systems. The intro hinted at the reasons cloud computing models force change in our approaches to access control, but today’s post will flesh out the problems of cloud IAM. The cloud excels at providing enterprise with apps and data. But what about identity information? Companies face issues trying to retain control of identity management while taking advantage of the cloud. The goal is to unify identity management for internal and external user across both traditional IT and third party cloud services. It is possible to manage user access to cloud computing resources in-house, but the architecture must address take integration complexity and management costs into account. Most organizations – particularly enterprises – find these inconveniences outweigh the benefits. For many of the same reasons (including on-demand service, elasticity, broad network access, reduction in capital expenditures, and total cost) companies adopt cloud computing services instead of in-house services, and they also leverage third-party cloud services to manage identity and access management. Managing identity was a lot simpler when the client-server computing model was the norm, and users were mostly limited to a desktop PC with another set of credentials to access a handful of servers.. set up the ACLs, sprinkle on some roles, and voila! But as servers and applications multiplied, the “endpoint” shifted from fixed desktop to remote devices, and servers were integrated to other server domains – never mind ACLs and roles, what realm are we in? – we used directory services to provide a single identity management repository, and help propagate identity across the enterprise. Now we have an explosion of external service providers: financial applications, cloud storage, social media, workflow, CRM, email, collaboration, and web conferencing, to name a few. These ‘extra-enterprise’ services are business critical, but don’t directly link into traditional directory services. Cloud computing services turn identity management on its ear. The big shift comes in three main parts: IT no longer owns the servers and applications the organization relies upon, provider capabilities are not fully compatible with existing internal systems, and the ways users consume cloud services have changed radically. In fact an employee may consume corporate cloud services without ever touching in-house IT systems. Just about every enterprise uses Software as a Service (SaaS), and many use Platform and Infrastructure as a Service (PaaS and IaaS, respectively) as well – each with its own approaches to Identity and Access Management. Extending traditional corporate identity services outside the corporate environment is not a trivial effort – it requires integration of existing IAM systems with the cloud service provider(s). Most companies rely on dozens of cloud service providers, each with a different set of identity and authorization capabilities, as well as different programatic and web interfaces. The time, effort, and cost to develop and maintain links with each service provider can be overwhelming. Cloud Identity Solutions Ideally we want to extend the existing in-house identity management capabilities to third-party systems, minimizing the work for IT management while delivering services to end users with minimal disruption. And we would like to maintain control over user access – adding and removing users as needed, and propagating new authorization policies without significant latency. We also want to collect information on access and policy status that help meet security and compliance requirements. And rather than build a custom bridge to each and every third-party service, we would like a simple management interface that extends our controls and policies to the various third-party services. Features and benefits common to most cloud identity and access management systems include: Authentication, Single Sign-on (SSO): One of the core services is the ability to authenticate users based on provided credentials, and then allow each user to access multiple (internal and external) services without having to repeatedly supply credentials to each service. Offering SSO to users is, of course, just about the only time anyone is happy to see the security team show up – make the most of it! Identity Federation: Federated identity is where identity and authorization settings are collected from multiple identity management systems, enabling different systems to define user capabilities and access. Identity and authorization are a shared responsibility across multiple authoritative sources. Federated identity is a superset of authentication and single sign-on. Federation made headway as a conveyance engine for SSO and Web Services. Its uptake in cloud has been substantial because its core architecture helps companies navigate one of the thornier cloud issues: retaining in-house control of user accounts while leveraging cloud apps and data. Granular authorization controls: Access is typically not an ‘all-or-nothing’ proposition – each user is allowed access to a subset of functions and data stored in the cloud. Authorization maps instruct applications which resources to provide to each user. How much control you have over each user’s access depends, both on the capabilities of the cloud service provider and on the capabilities of the IAM system. The larger industry trends – in authorization in general and the cloud specifically – are a focus on finer-grained access control, and removing access policy from code as much as possible. In a nutshell, roles are necessary but not sufficient for authorization – you need attributes too. You also do not want to spelunk through millions of lines of code to define/review/change/audit them, so they should be configurable and data driven. Administration: User administrators generally prefer a single management pane for administering users and managing identity across multiple services. The goal of most cloud IAM systems is to do just that, but they