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Securing SAP Clouds: Architecture and Operations

This post will discuss several keys differences in application architecture and operations – with a direct impact on security – which you need to reconsider when migrating to cloud services. These are the areas which make operations easier and security better. As companies move large business-critical applications to the cloud, they typically do it backwards. Most people we speak with, to start getting familiar with the cloud, opt for cheap storage. Once a toe is in the water they place some development, testing, and failover servers in the cloud to backstop on-premise systems. These ar less critical than production servers, where firms do not tolerate missteps. By default firms design their first cloud systems and applications to mirror what they already have in existing data centers. That means they carry over the same architecture, network topology, operational model, and security models. Developers and operations teams work with a familiar model, can leverage existing skills, and can focus on learning the nuances of their new cloud service. More often than not, once these teams are up to speed, they expect to migrate production systems fully to the cloud. Logical, right? It’s good until you move production to the cloud, when it becomes very wrong. Long-term, this approach creates problems. It’s the “Lift and Shift” model of cloud deployment, where you create an exact copy of what you have today, just running on a service provider’s platform. The issues are many and varied. This approach fails to take into account the inherent resiliency of cloud services. It doesn’t embrace automatic scaling up and down for efficient resource usage. From our perspective the important failures are around security capabilities. This approach fails to embrace ephemeral servers, highly segmented networks, automated patching, or agile incident response – all of which enable companies to respond to security issues faster, more efficiently, and more accurately than possible with existing systems. Architecture Considerations Network and Application Segmentation Most firms have a security ‘DMZ’, an untrusted zone between the outside world and their internal network, and inside a flat internal network. There are good reasons this less than ideal setup is common. Segregating networks in a data center is hard – users and applications leverage many different resources. To segregate networks often requires special hardware and software and becomes expensive to implement and difficult to maintain. As attackers commonly move from where they breached a company network, either “East/West” between servers or “North/South” gain control of applications as well. ‘Pivoting’ this way, to compromise as much as possible, is exactly why we segregate networks and applications. But this is exactly the sort of capability provided by default with cloud services. If you’re leveraging SAP’s Hana Cloud Platform, or running SAP Hana on an IaaS provider like AWS, network segregation is built in. Inbound ports an protocols are disabled by default, eliminating many of the avenues attackers use to penetrate severs. You open only those ports and protocols you need. Second, SAP and AWS are inherently multi-tenant services, so individual accounts – and their assigned resources – are fully segregated and protected from other users. This enables you to limit the “blast radius” of a compromise to the resources in a single account. Application by application segregation is not new, but ease of use makes it newly feasible in the cloud. In some cases you can even leverage both PaaS and IaaS simultaneously – letting one cloud serve as an “air gap” for another. Your cloud service provider offers added advantages of running under different account credentials, roles, and firewalls. You can specify exactly which users can access specific ports, require TLS, and limit inbound connections to approved IP addresses. Immutable Servers “Immutable servers” have radically changed how we approach security. Immutable servers do not change once they go into production. You completely remove login access to the server. PaaS providers leverage this approach to ensure their administrators cannot access your underlying resources. For IaaS it means there is no administrative access to servers. In Hana, for example, your team only logs into the application layer, and the underlying servers do not offer administrator logins for the service provider – that capability is disabled. Your operating systems and applications cannot be changed, and administrative ports and accounts are disabled entirely. If you need to update an OS or application you alter the server configuration or select a new version of the application code in a cloud console, and then start new application servers and shut down the old versions. HCP does not yet leverage immutable servers, but it is on the roadmap. Regular automated replacement is a huge shock, which takes most IT operations folks a long time to wrap their heads around, but something you should embrace early for the security and productivity gains. Preventing hostile administrative access to servers is one key advantage. And auditors love the fact that third parties do not have access. Blast Radius This concept is limits which resources an attacker can access after initial compromise. We reduce blast radius by preventing attackers from pivoting elsewhere, by reducing the number of accessible services. There are a couple approaches. One is use of VPCs and the cloud’s native hyper-segregation. Most vulnerable ports, protocols, and permissions are simply unavailable. Another approach is to deploy different SAP features and add-ons in different user accounts, leveraging the isolation capabilities built into multi-tenant clouds. If a specific user or administrative account is breached, your exposure is limited to the resources in that account. This sounds radical but it not particularly difficult to implement. Some firms we have spoken with manage hundreds – or even thousands – of accounts to segregate development, QA, and production systems. Network Visibility Most firms we speak with have a firewall to protect their internal network from outsiders, and identity and access management to gate user access to SAP features. Beyond that most security is not at the application layer – instead it is at the network layer. Intrusion detection, data loss prevention, extrusion

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