Securosis

Research

New Definition: Vendor Myopia

Vendor Myopia (ven.dor my.o.pi.a) n. Inability to perceive competitive objects clearly. Abnormality in judgement resulting from drinking one’s own kool-aid. Suspect reasoning due to lack of broader perspective or omission of external facts. Distant objects may appear blurred due to strong focus on one’s own widget. Perception that new color and font define a new market. Symptoms may also include the sensation of being alone in a crowded space, or feelings of product-induced euphoria. Happy Monday! Share:

Share:
Read Post

There Are No Trusted Sites: New York Times Edition

Continuing our seemingly endless series on “trusted” sites that are compromised and then used to attack visitors, this week’s parasitic host is the venerable New York Times. It seems the Times was compromised via their advertising system (a common theme in these attacks) and was serving up scareware over the weekend (for more on scareware, and how to clean it, see Dancho Danchev’s recent article at the Zero Day blog). I recently had to clean up some scareware myself on my in-laws’ computer, but fortunately they didn’t actually pay for anything. Here are some of our previous entries in this series: BusinessWeek AMEX Paris Hilton McAfee Don’t worry, there are plenty more out there – these are just a few that struck our fancy. Share:

Share:
Read Post

Google and Micropayment

For a security blog, this is a little off topic. I recommend you stop reading if you consider my fascination with payment processing tiresome. Do any of you remember Project Xanadu? It was a precursosr to the world wide web, and envisioned as a way you could share documents and research. As I understand it, the project that died from trying to realize too many good ideas at once, and collapsed under the weight of its expectations. One of the ideas that came out of this project was the concept of micro-payments. I have spoken with team members from this project during its various phases, and been told that a micro-payment engine was being designed during the mid-90s to accommodate content providers who demanded they be paid to make their research available. I never did review the code released in 1998, so this is pure hearsay, or urban legend, or whatever you want to call it. Still, when word got out we working on a micro-payment engine at Transactor in 1997, there were warnings that people would not pay for content. In fact, the lesson seemed to be that much of the success of the web was due to the vast green fields of free information and community participation without cost. A lot has changed, but I still get that nagging feeling when I read about how Google’s proposed Micropayment System is going to help save publishers. Personally, I don’t think it will work. Not for the publishers. Not when the competitors give quality information away for free. Not when most users are reticent to even register, much less pay. But if a micropayment engine provides Google greater access to unique content, especially as it relates to newspapers, they win regardless. It becomes like Gmail in reverse. And on the flip side it extends the reach of their technology, establishing a financial relationship with everyday web users. Even if they don’t make a dime from sales commissions, it’s a brilliant idea as it promotes their existing business model. I told them as much in 2005 when I went through the second most bizarre interview process in my career. They have been playing footsie with this product idea for a long time and I have not figured out why they have been so slow to get a ‘beta’ product out there. There is room for competition and innovation in payment processing, but I remain convinced that micropayment has limited use cases, and news feeds is not a viable one. Share:

Share:
Read Post
dinosaur-sidebar

Totally Transparent Research is the embodiment of how we work at Securosis. It’s our core operating philosophy, our research policy, and a specific process. We initially developed it to help maintain objectivity while producing licensed research, but its benefits extend to all aspects of our business.

Going beyond Open Source Research, and a far cry from the traditional syndicated research model, we think it’s the best way to produce independent, objective, quality research.

Here’s how it works:

  • Content is developed ‘live’ on the blog. Primary research is generally released in pieces, as a series of posts, so we can digest and integrate feedback, making the end results much stronger than traditional “ivory tower” research.
  • Comments are enabled for posts. All comments are kept except for spam, personal insults of a clearly inflammatory nature, and completely off-topic content that distracts from the discussion. We welcome comments critical of the work, even if somewhat insulting to the authors. Really.
  • Anyone can comment, and no registration is required. Vendors or consultants with a relevant product or offering must properly identify themselves. While their comments won’t be deleted, the writer/moderator will “call out”, identify, and possibly ridicule vendors who fail to do so.
  • Vendors considering licensing the content are welcome to provide feedback, but it must be posted in the comments - just like everyone else. There is no back channel influence on the research findings or posts.
    Analysts must reply to comments and defend the research position, or agree to modify the content.
  • At the end of the post series, the analyst compiles the posts into a paper, presentation, or other delivery vehicle. Public comments/input factors into the research, where appropriate.
  • If the research is distributed as a paper, significant commenters/contributors are acknowledged in the opening of the report. If they did not post their real names, handles used for comments are listed. Commenters do not retain any rights to the report, but their contributions will be recognized.
  • All primary research will be released under a Creative Commons license. The current license is Non-Commercial, Attribution. The analyst, at their discretion, may add a Derivative Works or Share Alike condition.
  • Securosis primary research does not discuss specific vendors or specific products/offerings, unless used to provide context, contrast or to make a point (which is very very rare).
    Although quotes from published primary research (and published primary research only) may be used in press releases, said quotes may never mention a specific vendor, even if the vendor is mentioned in the source report. Securosis must approve any quote to appear in any vendor marketing collateral.
  • Final primary research will be posted on the blog with open comments.
  • Research will be updated periodically to reflect market realities, based on the discretion of the primary analyst. Updated research will be dated and given a version number.
    For research that cannot be developed using this model, such as complex principles or models that are unsuited for a series of blog posts, the content will be chunked up and posted at or before release of the paper to solicit public feedback, and provide an open venue for comments and criticisms.
  • In rare cases Securosis may write papers outside of the primary research agenda, but only if the end result can be non-biased and valuable to the user community to supplement industry-wide efforts or advances. A “Radically Transparent Research” process will be followed in developing these papers, where absolutely all materials are public at all stages of development, including communications (email, call notes).
    Only the free primary research released on our site can be licensed. We will not accept licensing fees on research we charge users to access.
  • All licensed research will be clearly labeled with the licensees. No licensed research will be released without indicating the sources of licensing fees. Again, there will be no back channel influence. We’re open and transparent about our revenue sources.

In essence, we develop all of our research out in the open, and not only seek public comments, but keep those comments indefinitely as a record of the research creation process. If you believe we are biased or not doing our homework, you can call us out on it and it will be there in the record. Our philosophy involves cracking open the research process, and using our readers to eliminate bias and enhance the quality of the work.

On the back end, here’s how we handle this approach with licensees:

  • Licensees may propose paper topics. The topic may be accepted if it is consistent with the Securosis research agenda and goals, but only if it can be covered without bias and will be valuable to the end user community.
  • Analysts produce research according to their own research agendas, and may offer licensing under the same objectivity requirements.
  • The potential licensee will be provided an outline of our research positions and the potential research product so they can determine if it is likely to meet their objectives.
  • Once the licensee agrees, development of the primary research content begins, following the Totally Transparent Research process as outlined above. At this point, there is no money exchanged.
  • Upon completion of the paper, the licensee will receive a release candidate to determine whether the final result still meets their needs.
  • If the content does not meet their needs, the licensee is not required to pay, and the research will be released without licensing or with alternate licensees.
  • Licensees may host and reuse the content for the length of the license (typically one year). This includes placing the content behind a registration process, posting on white paper networks, or translation into other languages. The research will always be hosted at Securosis for free without registration.

Here is the language we currently place in our research project agreements:

Content will be created independently of LICENSEE with no obligations for payment. Once content is complete, LICENSEE will have a 3 day review period to determine if the content meets corporate objectives. If the content is unsuitable, LICENSEE will not be obligated for any payment and Securosis is free to distribute the whitepaper without branding or with alternate licensees, and will not complete any associated webcasts for the declining LICENSEE. Content licensing, webcasts and payment are contingent on the content being acceptable to LICENSEE. This maintains objectivity while limiting the risk to LICENSEE. Securosis maintains all rights to the content and to include Securosis branding in addition to any licensee branding.

Even this process itself is open to criticism. If you have questions or comments, you can email us or comment on the blog.