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Incite 1/13/2010: Taking the Long View

Good Morning: Now that I’m two months removed from my [last] corporate job, I have some perspective on the ‘quarterly’ mindset. Yes, the pressure to deliver financial results on an arbitrary quarterly basis, which guides how most companies run operations. Notwithstanding your customer’s problems don’t conveniently end on the last day of March, June, September or December – those are the days when stuff is supposed to happen. It’s all become a game. Users wait until two days before the end of the Q, so they can squeeze the vendor and get the pricing they should have gotten all along. The sales VP makes the reps call each deal that may close about 100 times over the last two days, just to make sure the paperwork gets signed. It’s all pretty stupid, if you ask me. We need to take a longer view of everything. One of the nice things about working for a private, self-funded company is that we don’t have arbitrary time pressures that force us to sell something on some specific day. As Rich, Adrian, and I planned what Securosis was going to become, we did it not to drive revenue next quarter but to build something that will matter 5 years down the line. To be clear, that doesn’t mean we aren’t focused on short term revenues. Crap, we all have to eat and have families to support. It just means we aren’t sacrificing long term imperatives to drive short term results. Think about the way you do things. About the way you structure your projects. Are you taking a long view? Or do you meander from short term project to project and go from fighting one fire to the next, never seeming to get anywhere? We as an industry have stagnated for a while. It does seem like Groundhog Day, every day. This attack. That attack. This breach. That breach. Day in and day out. In order to break the cycle, take the long view. Figure out where you really need to go. And break that up into shorter term projects, each getting you closer to your goal. Most importantly, be accountable. Though we take a long view on things, we hold each other accountable during our weekly staff meetings. Each week, we all talk about what we got done, what we didn’t, and what we’ll do next week. And we will have off-site strategy sessions at least twice a year, where we’ll make sure to align the short term activities with those long term imperatives. This approach works for us. You need to figure out what works for you. Have a great day. –Mike Photo credit: “Coll de la Taixeta” originally uploaded by Aitor Escauriaza Incite 4 U This week we got contributions from the full timers (Rich, Adrian and Mike), so we are easing into the cycle. The Contributors are on the hook from here on, so it won’t just be Mike’s Incite – it’s everybody’s. Who’s Evil Now? – The big news last night was not just that Google and Adobe had successful attacks, but that the Google was actually revisiting their China policy. It seems they just can’t stand aiding and abetting censorship anymore, especially when your “partner” can haz your cookies. The optimist in me (yes, it’s small and eroding) says this is great news and good for Google for stepping up. The cynic in me (99.99995% of the rest) wonders when the other shoe will drop. Perhaps they aren’t making money there. Maybe there are other impediments to the business, which makes pulling out a better business decision. Sure, they “aren’t evil” (laugh), but there is usually an economic motive to everything done at the Googleplex. I don’t expect this is any different, though it’s not clear what that motive is quite yet. – MR Manage DLP by complaint – We shouldn’t be surprised that DLP continues to draw comparisons to IDS. Both are monitoring technologies, both rely heavily on signatures, and both scare the bejeezus out of anyone worried about being overwhelmed with false positives. Just as big PKI burned anyone later playing in identity management, IDS has done more harm to the DLP reputation than any vendor lies or bad deployments. Randy George over at InformationWeek (does every publication have to intercap these days?) covers some of the manpower concerns around DLP in The Dark Side of Data Loss Prevention. Richard Bejtlich follows up with a post where he suggests one option to shortcut dealing with alerts is to enable blocking mode, then manage by user complaint. If nothing else, that will help you figure out which bits are more important than other bits. You want to be careful, but I recommend this exact strategy (in certain scenarios) in my Pragmatic Data Security presentation. Just make sure you have a lot of open phone lines. – RM USB CrytpoFAIL – As reported by SC Magazine, a flaw was discovered in the cryptographic implementation used by Kingston, SanDisk, and Verbatim USB thumbdrive access applications. The subtleties of cryptographic implementation escape even the best coders who have not studied the various attacks and how to subvert a cryptographic system. This goes to show that even a group of trained professionals who oversee each other’s work can still mess up. The good news is that this simple software error can be corrected with a patch download. Further, I hope this does not discourage people from choosing encrypted flash drives over standard ones. The incremental cost is well worth the security and data privacy they provide. If you don’t own at least one encrypted flash memory stick, I strongly urge you to get one for keeping copies of personal information! – AL I smell something cooking – Two deals were announced yesterday, and amazingly enough neither involved Gartner buying a mid-tier research firm. First Trustwave bought BitArmor and added full disk encryption to their mix of services, software, and any of the other stuff they bought from the bargain bin last year. Those folks are the Filene’s Basement of security. The question is whether they can integrate all that technology into something useful for customers,

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Yes Virginia, China Is Spying and Stealing Our Stuff

Guess what, folks – not only is industrial espionage rampant, but sometimes it’s supported by nation-states. Just ask Boeing about Airbus and France, or New Zealand about French operatives sinking a Greenpeace ship (and killing a few people in the process) on NZ territory. We’ve been hearing a lot lately about China, as highlighted by this Slashdot post that compiles a few different articles. No, Google isn’t threatening to pull out of China because they suddenly care more about human rights, it’s because it sounds like China might have managed to snag some sensitive Google goodies in their recent attacks. Here’s the deal. For a couple years now we’ve been hearing credible reports of targeted, highly-sophisticated cyberattacks against major corporations. Many of these attacks seem to trace back to China, but thanks to the anonymity of the Internet no one wants to point fingers. I’m moving into risky territory here because although I’ve had a reasonable number of very off the record conversations with security pros whose organizations have been hit – probably by China – I don’t have any statistical evidence or even any public cases I can talk about. I generally hate when someone makes bold claims like I am in this post without providing the evidence, but this strikes at the core of the problem: Nearly no organizations are willing to reveal publicly that they’ve been compromised. There is no one behind the scenes collecting statistical evidence that could be presented in public. Even privately, almost no one is sharing information on these attacks. A large number of possible targets don’t even have appropriate monitoring in place to detect these attacks. Thanks to the anonymity of the Internet, it’s nearly impossible to prove these are direct government actions (if they are). We are between a rock and a hard place. There is a massive amount of anecdotal evidence and rumors, but nothing hard anyone can point to. I don’t think even the government has a full picture of what’s going on. It’s like WMD in Iraq – just because we all think something is true, without the intelligence and evidence we can still be very wrong. But I’ll take the risk and put a stake in the ground for two reasons: Enough of the stories I’ve heard are first-person, not anecdotal. The company was hacked, intellectual property was stolen, and the IP addresses traced back to China. The actions are consistent with other policies of the Chinese government and how they operate internationally. In their minds, they’d be foolish to not take advantage of the situation. All nation-states spy, includig on private businesses. China just appears to be both better and more brazen about it. I don’t fault even China for pushing the limits of international convention. They always push until there are consequences, and right now the world is letting them operate with impunity. As much as that violates my personal ethics, I’d be an idiot to project those onto someone else – never mind an entire country. So there it is. If you have something they want, China will break in and take it if they can. If you operate in China, they will appropriate your intellectual property (there’s no doubt on this one, ask anyone who has done business over there). The problem won’t go away until there are consequences. Which there probably won’t be, since every other economy wants a piece of China, and they own too much of our (U.S.) debt to really piss them off. If we aren’t going to respond politically or economically, perhaps it’s time to start hacking them back. Until we give them a reason to stop, they won’t. Why should they? Share:

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Pragmatic Data Security- Introduction

Over the past 7 years or so I’ve talked with thousands of IT professionals working on various types of data security projects. If I were forced to pull out one single thread from all those discussions it would have to be the sheer intimidating potential of many of these projects. While there are plenty of self-constrained projects, in many cases the security folks are tasked with implementing technologies or changes that involve monitoring or managing on a pretty broad scale. That’s just the nature of data security – unless the information you’re trying to protect is already in isolated use, you have to cast a pretty wide net. But a parallel thread in these conversations is how successful and impactful well-defined data security projects can be. And usually these are the projects that start small, and grow over time. Way back when I started the blog (long before Securosis was a company) I did a series on the Information-Centric Security Cycle (linked from the Research Library). It was my first attempt to pull the different threads of data security together into a comprehensive picture, and I think it still stands up pretty well. But as great as my inspired work of data-security genius is (*snicker*), it’s not overly useful when you have to actually go out and protect, you know, stuff. It shows the potential options for protecting data, but doesn’t provide any guidance on how to pull it off. Since I hate when analysts provide lofty frameworks that don’t help you get your job done, it’s time to get a little more pragmatic and provide specific guidance on implementing data security. This Pragmatic Data Security series will walk through a structured and realistic process for protecting your information, based on hundreds of conversations with security professionals working on data security projects. Before starting, there’s a bit of good news and bad news: Good news: there are a lot of things you can do without spending much money. Bad news: to do this well, you’re going to have to buy the right tools. We buy firewalls because our routers aren’t firewalls, and while there are a few free options, there’s no free lunch. I wish I could tell you none of this will cost anything and it won’t impose any additional effort on your already strained resources, but that isn’t the way the world works. The concept of Pragmatic Data Security is that we start securing a single, well-defined data type, within a constrained scope. We then grow the scope until we reach our coverage objectives, before moving on to additional data types. Trying to protect, or even find, all of your sensitive information at once is just as unrealistic as thinking you can secure even one type of data everywhere it might be in your organization. As with any pragmatic approach, we follow some simple principles: Keep it simple. Stick to the basics. Keep it practical. Don’t try to start processes and programs that are unrealistic due to resources, scope, or political considerations. Go for the quick wins. Some techniques aren’t perfect or ideal, but wipe out a huge chunk of the problem. Start small. Grow iteratively. Once something works, expand it in a controlled manner. Document everything. Makes life easier come audit time. I don’t mean to over-simplify the problem. There’s a lot we need to put in place to protect our information, and many of you are starting from scratch with limited resources. But over the rest of this series we’ll show you the process, and highlight the most effective techniques we’ve seen. Tomorrow we’ll start with the Pragmatic Data Security Cycle, which forms the basis of our process. Share:

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