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React Faster and Better: Contain and Respond

In our last post, we covered the first level of incident response: validating and filtering the initial alert. When that alert triggers and your frontline personnel analyze the incident, they’ll either handle it on the spot or gather essential data and send it up the chain. These roles and responsibilities represent a generalization of best practices we have seen across various organizations, and your process and activities may vary. But probably not too much. Tier 2: Respond and contain The bulk of your incident response will happen within this second tier. While Tier 1 deals with a higher number of alerts (because they see everything), anything that requires any significant response moves quickly to Tier 2, where an incident manager/commander is assigned and the hard work begins. In terms of process, Tier 2 focuses on the short-term, immediate response steps: Size-up: Rapidly scope the incident to determine the appropriate response. If the incident might result in material losses (something execs need to know about), require law enforcement and/or external help, or require specialized resources such as malware analysis, it will be escalated to Tier 3. The goal here is to characterize the incident and gather the information to support containment. Contain: Based on your size-up, try to prevent the situation from getting worse. In some cases this might mean not containing everything, so you can continue to observe the bad guys until you know exactly what’s happening and who is doing it, but you’ll still do your best to minimize further damage. Investigate: After you set the initial incident perimeter, dig in to the next level of information to better understand the full scope and nature of the incident and set up your remediation plan. Remediate: Finish closing the holes and start the recovery process. The goal at this level is to get operations back up and running (and/or stop the attack), which may involve workarounds or temporary measures. This is different than a full recovery. If an incident doesn’t need to escalate any higher, at this level you’ll generally also handle the root cause analysis/investigation and manage the full recovery. This depends on on resources, team structure, and expertise. The Team If Tier 1 represent your dispatchers, Tier 2 are the firefighters who lead the investigation. They are responsible for more-complex incidents that involve unusual activity beyond simple signatures, multi-system/network issues, and issues with personnel that might result in HR/legal action. Basically, any kind of non-trivial incident ends up in the lap of Tier 2. While these team members may still specialize to some degree, it’s important for them to keep a broad perspective because any incident that reaches this level involves the complexity of multiple systems and factors. They focus more on incident handling and less on longer, deeper investigations. Primary responsibilities: Primary incident handling. More advanced investigations that may involve multiple factors. For example, a Tier 1 analyst notes egress activity; and the Tier 2 analyst then takes over and coordinates a more complete network analysis; as well as checking endpoint data where the egress originated, to identify/characterize/prioritize any exfiltration. This person has overall responsibility for managing the incident and pulling in specialist resources, as needed. They are completely dedicated to incident response. As the primary incident handlers, they are responsible for quickly characterizing and scoping the incident (beyond what they got from Tier 1), managing containment, and escalating when required. They are the ones who play the biggest role in closing the attacker’s window of malicious opportunity. Incidents they manage: Multi-system/factor incidents and investigations of personnel. Incidents are more complex and involve more coordination, but don’t require direct executive team involvement. When they escalate: Any activities involving material losses, potential law enforcement involvement, or specialized resources; and those requiring an all-hands response. They may even still play the principal management and coordination role for these incidents, but at that point senior management and specialized expertise needs to be in the loop and potentially involved. The Tools These responders have a broader skill set, but generally rely on a variety of monitoring tools to classify and investigate incidents as quickly as possible. Most people we talk with focus more on network analysis at this level because it provides the broadest scope to identify the breadth of the incident via “touch points” (devices involved in the incident). They may then delve into log analysis for deeper insight into events involving endpoints, applications, and servers; although they often work with a platform specialist – who may not be formally part of the incident response team – when they need deeper non-security expertise. Full packet capture (forensics): As in a Tier 1 response, the network is the first place to look to scope intrusions. The key difference is that in Tier 2 the responder digs deeper, and may use more specialized tools and scripts. Rather than looking at IDS for alerts, they mine it for indications of a broader attack. They are more likely to dig into network forensics tools to map out the intrusion/incident, as that provides the most data – especially if it includes effective analysis and visualization (crawling through packets by hand is a much slower process, and something to avoid at this level if possible). As discussed in our last post, simple network monitoring tools are helpful, but not sufficient to do real analysis of incident data. So full package capture is one of the critical pieces in the response toolkit. Location-specific log management: We’re using this as a catch-all for digging into logs, although it may not necessarily involve a centralized log management tool. For application attacks, it means looking at the app logs. For system-level attacks, it means looking at the system logs. This also likely involves cross-referencing with authentication history, or anything else that helps characterize the attack and provide clues as to what is happening. In the size-up, the focus is on finding major indicators rather than digging out every bit of data. Specialized tools: DLP, WAF, DAM, email/web security gateways, endpoint

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RSA Guide 2011: Data Security

As someone who has covered data security for nearly a decade, some days I wonder if I should send Bradley Manning, Julian Assange, whoever wrote the HITECH act, and the Chinese hacker community a personal note of gratitude. If the first wave of data security was driven by breach disclosure laws and a mixture of lost laptops and criminal exploits, this second wave is all about stopping leaks and keeping your pants on in public. This year I’ve seen more serious interest in large enterprises to protect more than merely credit card numbers than ever before. We also see PCI and the HITECH act (in healthcare) pushing greater investment in data security down to the mid-market. And while the technology is still far from perfect, it’s definitely maturing along nicely. What We Expect to See There are five areas of interest at the show for data security: DLP – Great taste, less filling There are two major trends in the Data Loss Prevention market- DLP Light comes of age, and full-suite DLP integration into major platforms. A large percentage of endpoint and network tools now offer basic DLP features. This is usually a regular expression engine or some other technique tuned to protect credit card numbers, and maybe a little personally identifiable information or healthcare data. Often this is included for free, or at least darn cheap. While DLP Light (as we call this) lacks mature workflow, content analysis capabilities, and so on, not every organization is ready for, or needs, a full DLP solution. If you just want to add some basic credit card protection, this is a good option. It’s also a great way to figure out if you need a dedicated DLP tool without spending too much up-front. As for full-suite DLP solutions, most of them are now available from big vendors. Although the “full” DLP is usually a separate product, there’s a lot of integration at various points of overlap like email security or web gateways. There’s also a lot of feature parity between the vendors- unless you have some kind of particular need that only one fulfills, if you stick with the main ones you can probably flip a coin to choose. The key things to ask when looking at DLP Light are what’s the content analysis engine, and how are incidents managed. Make sure the content analysis technique will work for what you want to protect, and that the workflow fits how you want to manage incidents. You might not want your AV guy finding out the CFO is emailing out customer data to a competitor. Also make sure you get to test it before paying for it. As for full-suite DLP, focus on how well it can integrate with your existing infrastructure (especially network gateways, directories, and endpoints). I also suggest playing with the UI since that’s often a major deciding factor due to how much time security and non-security risk folks spend in it. Last of all we’re starting to see more DLP vendors focus on the mid-market and easing deployment complexity. Datum in a haystack Thanks to PCI 2.0 we can expect to see a heck of a lot of discussion around “content discovery”. While I think we all know it’s a good idea to figure out where all our sekret stuff is in order to protect it, in practice this is a serious pain in the rear. We’ve all screamed in frustration when we find that Access database or spreadsheet on some marketing server all chock full of Social Security numbers. PCI 2.0 now requires you demonstrate how you scoped your assessment, and how you keep that scope accurate. That means having some sort of tool or manual process to discover where all this stuff sits in storage. Trust me, no marketing professional will possibly let this one pass. Especially since they’ve been trying to convince you it was required for the past 5 years. All full-suite DLP tools include content discovery to find this data, as well as some DLP Light options. Focus on checking out the management side, since odds are there will be a heck of a lot of storage to scan, and results to filter through. There’s a new FAM in town I hate to admit this, but there’s a new category of security tool popping up this year that I actually like. File Activity Monitoring watches all file access on protected systems and generates alerts on policy violations and unusual activity. In other words, you can build policies that alert you when a sales guy about to depart is downloading all the customer files, without blocking access to them. Or when a random system account starts downloading engineering plans to that new stealth fighter. I like the idea of being able to track what files users access and generate real-time alerts. I started talking about this years ago, but there weren’t any products on the market. now I know of 3, and I suspect more are coming down the pipe. Battle of the tokens Last year we predicted a lot of interest and push in encryption and tokenization, and for once we got it right. One thing we didn’t expect was the huge battle that erupted over ownership of the term. Encryption vendors started pushing encrypted data as tokens (which I find hard to call a token), while tokenization advocates try to convince you encryption is no more secure than guarding Hades with a chihuahua. The amusing part is all these guys offer both options in their products. Play the WIKILEAKS! WIKILEAKS! APT! WIKILEAKS! PCI! HITECH! WIKILEAKS!!! drinking game Since not enough of you are buying data security tools, the vendors will still do their best to scare your pants off and claim they can prevent the unpreventable. Amuse yourself by cruising the show floor with beer in hand and drinking anytime you see those words on marketing materials. It’s one drink per mention in a brochure, 2 drinks for a postcard handout, and 3

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Why You Should Delete Your Twitter DMs, and How to Do It

I’ve been on Twitter for a few years now, and over that time I’ve watched not only its mass adoption, but also how people changed their communication habits. One of the most unexpected changes (for me) is how many people now use Twitter Direct Messages as instant messaging. It’s actually a great feature – with IM someone needs to be online and using a synchronous client, but you can drop a DM anytime you want and, depending on their Twitter settings and apps, it can follow them across any device and multiple communications methods. DM is oddly a much more reliable way to track someone down, especially if they link Twitter with their mobile phone. The problem is that all these messages are persistent, forever, in the Twitter database. And Twitter is now one of the big targets when someone tries to hack you (as we’ve seen in a bunch of recent grudge attacks). I don’t really say anything over DM that could get me in trouble, but I also know that there’s probably plenty in there that, taken out of context, could look bad (as happened when a friend got hacked and some DMs were plastered all over the net). Thus I suggest you delete all your DMs occasionally. This won’t necessarily clear them from all the Twitter apps you use, but does wipe them from the database (and the inboxes of whoever you sent them to). This is tough to do manually, but, for now, there’s a tool to help. Damon Cortesi coded up DM Whacker, a bookmarklet you can use while logged into Twitter to wipe your DMs. Before I tell you how to use it, one big warning: this tool works by effectively performing a Cross-Site Request Forgery attack on yourself. I’ve scanned the code and it looks clean, but that could change at any point without warning, and I haven’t seriously programmed JavaScript for 10 years, so you really shouldn’t take my word on this one. The process is easy enough, but you need to be in the “old” Twitter UI: Go to the DM Whacker page and drag the bookmarklet to your bookmarks bar. Log into Twitter and navigate to your DM page. If you use the “new” Twitter UI, switch back to the “old” one in your settings. Click the bookmarklet. A box will appear in the upper-right of the Twitter page. Select what you want to delete (received and sent) or even filter by user. Click the button, and leave the page running for a while. The process can take a bit, as it’s effectively poking the same buttons you would manually. If you are really paranoid (like me) change your Twitter password. It’s good to rotate anyway. And that’s it. I do wish I could keep my conversation history for nostalgia’s sake, but I’d prefer to worry less about my account being compromised. Also, not everyone I communicate with over Twitter is as circumspect, and it’s only fair to protect their privacy as well. Share:

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The Analyst’s Dillema: Not Everything Sucks

There’s something I have always struggled with as an analyst. Because of the, shall we say, ‘aggressiveness’ of today’s markets and marketers, most of us in the analyst world are extremely cautious about ever saying anything positive about any vendors. This frequently extends to entire classes of technology, because we worry it will be misused or taken out of context to promote a particular product or company. Or, as every technology is complex and no blanket statement can possibly account for everyone’s individual circumstances, that someone will misinterpret what we say and get pissed it doesn’t work for them. What complicates this situation is that we do take money from vendors, both as advisory clients and as sponsors for papers/speaking/etc. They don’t get to influence the content – not even the stuff they pay to put their logos on – but we’re not stupid. If we endorse a technology and a vendor who offers it has their logo on that paper, plenty of people will think we pulled a pay for play. That’s why one of our hard rules is that we will never specifically mention a vendor in any research that’s sponsored by any vendor. If we are going to mention a vendor, we won’t sell any sponsorship on it. But Mike and I had a conversation today where we realized that we were holding ourselves back on a certain project because we were worried it might come too close to endorsing the potential sponsor, even though it doesn’t mention them. We were writing bad content in order to protect objectivity. Which is stupid. Objectivity means having the freedom to say when you like something. Just crapping on everything all the time is merely being contrarian, and doesn’t necessarily lead to good advice. So we have decided to take off our self-imposed handcuffs. Sometimes we can’t fully dance around endorsing a technology/approach without it ending up tied to a vendor, but that’s fine. They still never get to pay us to say nice things about them, and if some people misinterpret that there really isn’t anything we can do about it. We have more objectivity controls in place here than any other analyst firm we’ve seen, including our Totally Transparent Research policy. We think that gives us the freedom to say what we like. And, to be honest, we can’t publish good research without that freedom. Share:

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React Faster and Better: Kicking off a Response

Everyone’s process is a bit different, but through our research we have found that the best teams tend to gear themselves through three general levels of response, each staffed with increasing expertise. Once the alert triggers, your goal is to filter out the day-to-day crud junior staffers are fully capable of handling, while escalating the most serious incidents through the response levels as quickly as possible. Having a killer investigation team doesn’t do any good if an incident never reaches them, or if their time is wasted on the daily detritus that can be easily handled by junior folks. As mentioned in our last post, Organizing for Response, these tiers should be organized by skills and responsibilities, with clear guidelines and processes for moving incidents up (and sometimes down) the ladder. Using a tiered structure allows you to more quickly and seamlessly funnel incidents to the right handlers – keeping those with the most experience and skills from being distracted by lower-level events. An incident might be handled completely at any given level, so we won’t repeat the usual incident response fundamentals, but instead focus on what to do at each level, who staffs it, and when to escalate. Tier 1: Validate and filter After an incident triggers, the first step is to validate and filter. This means performing a rapid analysis of the alert and either handling it on the spot or passing it up the chain of command. While incidents might trigger off the help desk or from another non-security source, the initial analysis is always performed by a dedicated security analyst or incident responder. The analyst receives the alert and it’s his or her job to figure out whether the incident is real or not, and if it is real, how severe it might be. These folks are typically in your Security Operations Center and focus on “desk analysis”. In other words they handle everything right then and there, and aren’t running into data centers or around hallways. The alert comes in, they perform a quick analysis, and either close it out or pass it on. For simple or common alerts they might handle the incident themselves, depending on your team’s guidelines. The team These are initial incident handlers, who may be dedicated to incident response or, more frequently, carry other security responsibilities (e.g., network security analyst) as well. They tend to be focused on one or a collection of tools in their coverage areas (network vs. endpoint) and are the team monitoring the SIEM and network monitors. Higher tiers focus more on investigation, while this tier focuses more on initial identification. Primary responsibilities: Their main responsibility is initial incident identification, information gathering, and classification. They are the first human filter, and handle smaller incidents and identify problems that need greater attention. It is far more important that they pass information up the chain quickly than try to play Top Gun and handle things over their heads on their own. Good junior analysts are extremely important for quickly identifying more serious incidents for rapid response. Incidents they handle themselves: Basic network/SIEM alerts, password lockouts/failures on critical systems, standard virus/malware. Typically limited to a single area – e.g., network analyst. When they escalate: Activity requiring HR/legal involvement, incidents which require further investigation, alerts that could indicate a larger problem, etc. The tools The goal at this level is triage, so these tools focus on collecting and presenting alerts, and providing the basic investigative information we discussed in the fundamentals series. SIEM: SIEMs aren’t always very useful for full investigations, but do a good job of collecting and presenting top-level alerts and factoring in data from a variety of sources. Many teams use the SIEM as their main tool for initial reduction and scoping of alerts from other tools and filtering out the low-level crud, including obvious false positives. Central management of alerts from other tools helps to identify what’s really happening, even though the rest of the investigation and response will be handled at the original source. This reduces the number of eyeballs needed to monitor everything and makes the team more efficient. Network monitoring: A variety of network monitoring tools are in common use. They tend to be pretty cheap (and there are a few good open source options) and provide good bang for the buck, so you can get a feel for what’s really happening on your network. Network monitoring typically includes NetFlow, collected device logs, and perhaps even your IDS. Many organizations use these monitoring tools either as an extension of their SIEM environment or as a first step toward deeper network monitoring. Full packet network capture (forensics): If network monitoring represents baby steps, full packet capture is your first bike. A large percentage of incidents involves the network, so capturing what happens on the wire is the linchpin of any analysis and response. Any type of external attack, and most internal attacks, eventually involve the network. The more heavily you monitor, the greater your ability to characterize incidents quickly, because you have the data to reconstruct exactly what happened. Unlike endpoints, databases, or applications; you can monitor a network deeply, passively and securely, using tools that (hopefully) aren’t involved in the successful compromise (less chance of the bad guys erasing your network logs). You’ll use the information from your network forensics infrastructure to scope the incident and identify “touch points” for deeper investigation. At this level you need a full packet capture tool with good analysis capabilities – especially given the massive amount of data involved – even if you feed alerts to a SIEM. Just having the packets to look it, without some sort of analysis of them, isn’t as useful. Getting back to our locomotion example, deep analysis of full packet capture data is akin to jumping in the car. Endpoint Protection Platform (EPP) management console: This is often your first source for incidents involving endpoints. It should provide up-to-date information on the endpoint as well as activity logs. Data Loss Prevention

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Register for Our Cloud Security Training Class at RSA

As we previously mentioned, we will teach the very first CSA Cloud Computing Security Knowledge (Enhanced) class the Sunday before RSA. We finally have some more details and the registration link. The class costs $400 and include a voucher worth $295 to take the Cloud Computing Security Knowledge (CCSK) exam. We are working with the CSA and this is our test class to check out the material before it is sent to other training organizations. Basically, you get a full day of training with most of the Securosis team for $105. Not bad, unless you don’t like us. The class will be in Moscone and includes a mix of lecture and practical exercises. You can register online and we hope to see you there! (Yes, that means it’s a long week. I’ll buy anyone in the class their first beer to make up for it). Share:

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React Faster and Better: Organizing for Response

Now that we have a sense of what data to focus on at the beginning of an incident, it’s time to start digging into the response and investigations process itself and talk specifically about what they entail. In larger enterprises, organizing the response process and teams can be extremely complex, due both to the volume of incidents and the complexity of the organizational structure (politics). Some teams align with business units, others with tools, and yet others are centralized. Leading organizations we speak with consistently display a range of established best practices for responding to threats. Each is a little different on specifics, but they all have tiered escalation plans, optimized to specific threat types, planned out in advace. Occasionally we see a radical re-architecting of these structures and incident response processes due to significant changes in the nature of security risks, regulatory changes, or volume of incidents. Support tools and technology also evolve to support changing processes. We start the process once an alert has triggered and front-line personnel are initiating the response process. This involves multiple teams and tiers, depending on the nature of the incident. Before detailing the organizational structure, there are a few points to keep in mind: There is no ‘right’ organization: Team organization is influenced by the overall organizational layout and nature of the business. We describe a hierarchical and centralized structure, but we have talked with organizations which spread these functions across different teams to align with business units. That said, nearly every organization has a top-tier team or individual responsible for major incidents and those crossing business or agency lines. Organize for longevity: Organize around skills and responsibilities rather than tools. Tools come and go, and it’s important that the team utilize platform-specific skills without devolving to a focus on specifici tools. Communicate early, even if you don’t have answers yet: It’s important to communicate the basic nature of incidents up the chain early, but not necessarily the details. Higher-level tiers need to know that an incident is occurring and the basics, even if they won’t be directly involved. This helps them prepare resources early and identify incidents with broad scope, even if the early responder doesn’t realize the full impact. Not every incident needs to be passed on, especially as many low-level incidents are handled pretty much immediately, but anything with broader potential should result in a ‘heads-up’ notification. Carefully define containment policies: Advanced attacks, as well as those potentially involving law enforcement, require different handling than a simple external intrusion attempt. Cutting off malware or instantly cleaning systems could trigger an attacker response and result in a deeper and more complex infection. Our instinct is to cut all attacks off when we detect them, but this may result in more and longer term damage; sometimes partial containment, monitoring, or other action (or even inaction) is more appropriate. Plan containment scenarios for major attack types early, communicate them, and make sure junior personnel are trained to react properly. Clearly define roles and responsibilities: Every team member should know when to escalate, as well as who to notify and when. All too often, a crisis occurs because junior folks tried to manage risk which they lacked the scope, authority, or ability to handle. The key to managing incidents in large environments is to focus on people and process. The right foundation optimizes incident response and enables nimble and graceful escalation. Making incident response look easy is actually very very hard, and take a lot of work and practice. But the benefits are there. The faster and more effectively you can engage the right resources, the less time the attacker has to wreak havoc in your environment. In our next posts we will walk through the response tiers and talk about types of incidents, tools, and skills involved at each level. Share:

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Rich at Macworld

Just a quick note that I’m speaking at the Macworld conference this Friday in San Francisco on iOS security. This is one of the few times I get to talk about basics with a completely-consumer audience. Last year was my first time speaking (after attending for a few years), and you can’t spend any time there and still believe the stupid “Mac users think they are invulnerable and don’t care about security” meme. There are two cool things about this year. First, that I was invited; with the new baby I missed the call for papers and wasn’t planning on speaking, but it seems they wanted some more security content. Second, that this is hands-on. I have a 75 minute session to walk everyone through securing their iOS devices (and yes, un-jailbreaking is high on the list). If you are there, drop me a line. I get in Thursday afternoon and fly home Friday night… normally I like to have more time, but it’s too close to RSA this year and it’s hard to get out for back to back trips with my kids so young. Share:

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Friday Summary: January 21, 2010

Quick note: Don’t forget to RSVP to the RSA Disaster Recovery Breakfast, and sign up for the Inagural Cloud Security Alliance training class we are building & running. I had one of those awesome, weird, enlightening experiences today… and it’s actually relevant to technology and security. Probably. The thing that initially got me hooked on blogging was how it enabled a persistent community discussion. We could all debate issues out in the open, asynchronously (since some of us spend a lot of time trapped on planes), and everything becomes part of the public record. It was like the internal peer review process we had at Gartner (which is far better than most outsiders realize) burst open and spewed all over the Internet. Sure, some blogs really sucked, and there was no shortage of trolls, but it’s how I got to meet people like Rothman, Hoff, Martin McKeay, and many many others. It also led directly to how we handle review and our Totally Transparent Research process. But over the past year we have noticed a serious decline in blogging in general and comments on our site specifically. It’s actually a lot harder to come up with all these Summary links, because the initial idea was to share link love, but we mostly refer to the same people or link to news stories. This isn’t unique to us – a lot of our blogging friends have mentioned it (the few who blog). We all know Twitter is the culprit. I love Twitter, but it makes me sad that we lose the asynchronous conversations and persistence (come on, no one really reads old Tweets). Even when I’m sitting at my desk I can’t keep up with everyone I want to follow. Earlier today I tweeted that I needed some review on a couple incident response posts I’m working on. This was for a series we have been working on for a couple months. What did I learn? We have very few comments on the posts, but I got a ton of response over Twitter and some amazing feedback via email. Maybe I’m old, but although I still prefer having these discussions through the blog, I realize it’s time to start moving them more to Twitter. The problem will be finding the delicate between getting valuable feedback and contributing back to the community without ‘abusing’ the medium. We pump out way too much content for me to toss everything out to Twitter… and I’m not even comfortable tweeting links to all my posts. Any suggestions appreciated. On to the Summary: Webcasts, Podcasts, Outside Writing, and Conferences The Network Security Podcast, Episode 228. Had my sick daughter on my lap while recording this one, so it might be amusing. We are building the official Cloud Security Alliance CCSK training class, and running the first class at RSA. It’s $400, but you get a $295 voucher to take the CCSK certification test. DB2 Security Overview. Adrian’s white paper on DB2 security features. Favorite Securosis Posts Adrian Lane: The Appearance Myth. This is so spot on. I stopped carrying Star Wars paperbacks in my back pocket and brushed my hair – suddenly nobody believed I was a UNIX Admin. Get my first CTO job and started wearing a collared shirt, and suddenly I must not understand the abstract factory design-pattern or IPC. Wear the wrong garb and you are shunned. Mike Rothman: APT Defeated by Marketure. And here I thought Oswald killed the APT. Rich: Mogull’s Law. Yet another old post, but I picked this one because for some reason when I Google my name (for news alerts) this is the top link. Can’t argue with Google. Other Securosis Posts Dueling Security Reports: Cisco vs. Intego. Incite 1/19/2011: Posturing Alpha Males. SMB isn’t ready for disaster. Are you? The 2011 Securosis Disaster Recovery Breakfast. Fighting the Good Fight. Favorite Outside Posts Adrian Lane: Security fail: When trusted IT people go bad. I hate to foster the fear of ‘The Insider Threat”, but this sort of thing does happen on occasion. What’s surprising is a firm this large did not spot the problem sooner through other IT personnel. Mike Rothman: In defense of FUD. Jack kills it: “…a little bit of discomfort and uncertainty can drive us to question our preparedness, and rethink the challenges we face.” Love that. Rich: A Day of Reckoning is Coming. New School on breach outcomes. It isn’t what you think. Chris Pepper: Understanding Targeted Attacks: Two Questions. Gunnar Peterson: Three Types of IT Leaders. Research Reports and Presentations The Securosis 2010 Data Security Survey. Monitoring up the Stack: Adding Value to SIEM. Network Security Operations Quant Metrics Model. Network Security Operations Quant Report. Understanding and Selecting a DLP Solution. Top News and Posts Oracle CPU for Q1. There was a super critical database issue with Audit Vault, but with only 2 companies using the product, the overall risk is pretty low. GSM (cellphone) security in deep trouble. Hackers responding to job postings with malware. ENISA releases report on security for government clouds. Errata Security has a run-in with an infamous security fraudster. Twitter worm. AT&T hacker’s chats turned in by anonymous source. I have a hard time believing the feds would build a case based on anonymous IRC logs. Blog Comment of the Week Remember, for every comment selected, Securosis makes a $25 donation to Hackers for Charity. This week’s best comment goes to shrdlu, in response to Funding Security and Playing God… Your experience has shown you that finding a bug THAT YOU INTEND TO FIX is cheaper to fix early on. That’s great. But fixing is a choice, based on risk assessment. Businesses make that choice every day. And we’re not providing good arguments for them to choose something when we use circular logic to tell them they should fix it simply because we found it, and that finding it makes it certain to be a problem that will affect them. Share:

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Dueling Security Reports: Cisco vs. Intego

Today, within a few minutes of each other, I read the latest 2010 security reports from Cisco and Intego. The Cisco report is very broad, while the Intego report is Mac specific. They really highlight the reality vs. hyperbole problem we often see in threat reports. While there’s some good information in the Cisco report, reading the APT section on page 22 and then my satircal post from yesterday should be good for some laughs. And when you hit the Android/Apple section? Umm… hard to say anything nice. There’s a ton of hyperbole in there about Apple and mobile devices being a major focus in 2011, without anything to back it up. The report seems to assume vulnerabilities correlate with exploits! As in: there are lots of Apple vulnerabilities, so we know there will be a ton of new attacks! Maybe 2011 will be the year Macs get the snot kicked out of them, but it won’t be due to rising vulnerability rates. Macs have had plenty of easily exploited vulns for years now. Heck, if anything it’s harder to exploit the current OS X than just a couple years ago. I can’t find any basis in the report for their conclusion. No data on rising attack rates. Just some point examples that fail to indicate a trend, plus a pretty graph of platform vulnerability rates. Wishful thinking, I guess. Oh, the best part is the title of the graph “Recent Spike in Exploits Targeting Apple Users”… with a graph of the vulns. Someone on the security team needs to have a word with the marketing team. As a counter, take a read of the Intego report. Page one lists all the exploits they’ve seen over the past year… which, once you knock out variants, you can count on one hand. Share:

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  • Vendors considering licensing the content are welcome to provide feedback, but it must be posted in the comments - just like everyone else. There is no back channel influence on the research findings or posts.
    Analysts must reply to comments and defend the research position, or agree to modify the content.
  • At the end of the post series, the analyst compiles the posts into a paper, presentation, or other delivery vehicle. Public comments/input factors into the research, where appropriate.
  • If the research is distributed as a paper, significant commenters/contributors are acknowledged in the opening of the report. If they did not post their real names, handles used for comments are listed. Commenters do not retain any rights to the report, but their contributions will be recognized.
  • All primary research will be released under a Creative Commons license. The current license is Non-Commercial, Attribution. The analyst, at their discretion, may add a Derivative Works or Share Alike condition.
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    Although quotes from published primary research (and published primary research only) may be used in press releases, said quotes may never mention a specific vendor, even if the vendor is mentioned in the source report. Securosis must approve any quote to appear in any vendor marketing collateral.
  • Final primary research will be posted on the blog with open comments.
  • Research will be updated periodically to reflect market realities, based on the discretion of the primary analyst. Updated research will be dated and given a version number.
    For research that cannot be developed using this model, such as complex principles or models that are unsuited for a series of blog posts, the content will be chunked up and posted at or before release of the paper to solicit public feedback, and provide an open venue for comments and criticisms.
  • In rare cases Securosis may write papers outside of the primary research agenda, but only if the end result can be non-biased and valuable to the user community to supplement industry-wide efforts or advances. A “Radically Transparent Research” process will be followed in developing these papers, where absolutely all materials are public at all stages of development, including communications (email, call notes).
    Only the free primary research released on our site can be licensed. We will not accept licensing fees on research we charge users to access.
  • All licensed research will be clearly labeled with the licensees. No licensed research will be released without indicating the sources of licensing fees. Again, there will be no back channel influence. We’re open and transparent about our revenue sources.

In essence, we develop all of our research out in the open, and not only seek public comments, but keep those comments indefinitely as a record of the research creation process. If you believe we are biased or not doing our homework, you can call us out on it and it will be there in the record. Our philosophy involves cracking open the research process, and using our readers to eliminate bias and enhance the quality of the work.

On the back end, here’s how we handle this approach with licensees:

  • Licensees may propose paper topics. The topic may be accepted if it is consistent with the Securosis research agenda and goals, but only if it can be covered without bias and will be valuable to the end user community.
  • Analysts produce research according to their own research agendas, and may offer licensing under the same objectivity requirements.
  • The potential licensee will be provided an outline of our research positions and the potential research product so they can determine if it is likely to meet their objectives.
  • Once the licensee agrees, development of the primary research content begins, following the Totally Transparent Research process as outlined above. At this point, there is no money exchanged.
  • Upon completion of the paper, the licensee will receive a release candidate to determine whether the final result still meets their needs.
  • If the content does not meet their needs, the licensee is not required to pay, and the research will be released without licensing or with alternate licensees.
  • Licensees may host and reuse the content for the length of the license (typically one year). This includes placing the content behind a registration process, posting on white paper networks, or translation into other languages. The research will always be hosted at Securosis for free without registration.

Here is the language we currently place in our research project agreements:

Content will be created independently of LICENSEE with no obligations for payment. Once content is complete, LICENSEE will have a 3 day review period to determine if the content meets corporate objectives. If the content is unsuitable, LICENSEE will not be obligated for any payment and Securosis is free to distribute the whitepaper without branding or with alternate licensees, and will not complete any associated webcasts for the declining LICENSEE. Content licensing, webcasts and payment are contingent on the content being acceptable to LICENSEE. This maintains objectivity while limiting the risk to LICENSEE. Securosis maintains all rights to the content and to include Securosis branding in addition to any licensee branding.

Even this process itself is open to criticism. If you have questions or comments, you can email us or comment on the blog.